AI Specialist Manager

What You Can Expect

Lead the go-to-market strategy and revenue growth for Zoom's AI products. Build and manage a high-performing team of AI Sales Specialists who help enterprise customers operationalize agentic AI. Define the playbook that turns AI innovation into measurable business outcomes.

About the Team

We drive AI adoption and monetization across Zoom's enterprise customer base. Our team partners cross-functionally with Sales, Product, Marketing, and Customer Success. We exist to help customers unlock the full potential of AI at scale.

Responsibilities

• Drive revenue strategy and execution for AI products, owning pipeline creation, conversion, and expansion across enterprise and commercial segments

• Build, coach, and develop a team of AI Sales Specialists who partner with account teams to deliver outcome-based AI solutions

• Develop go-to-market plans, sales enablement, and customer engagement models that scale AI monetization globally

• Collaborate with Product, Marketing, and Customer Success to align roadmap priorities, customer feedback, and adoption programs

• Lead executive-level customer engagements and track performance metrics to refine strategy and improve team effectiveness

What We're Looking For

• Demonstrate 8–10+ years of experience in enterprise sales, pre-sales leadership, or AI solution management

• Drive revenue growth through direct and overlay sales motions in SaaS or AI product environments

• Apply deep understanding of generative AI, large language models, and agentic AI to enterprise workflows

• Translate product capabilities into scalable go-to-market strategies and repeatable sales plays

• Partner effectively with Product, Marketing, and Customer Success teams to drive adoption and growth

• Engage C-level stakeholders and inspire internal teams through executive presence and communication skills

• Lead AI or advanced technology sales teams in enterprise environments

• Navigate enterprise workflow platforms such as Salesforce, ServiceNow, or Jira

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.