TribalScale is a digital innovation firm that helps organizations adapt and thrive in a rapidly changing world. We partner with clients to build transformative digital products, modernize technology platforms, and apply emerging technologies—including artificial intelligence—to meaningful business challenges.
Our teams work closely with clients from strategy through execution. We value curiosity, ownership, practical innovation, and people who are comfortable turning ambiguity into action.
Our Digital Expertise
- Transformation Experts: We transform traditional business models into agile, AI-powered ecosystems.
- Strategic Visionaries: We navigate the uncharted waters of technological evolution.
- Product Virtuosos: We orchestrate the creation of world-class digital solutions.
- Code Optimizers: We leverage AI to refine and perfect digital systems.
Our Technological Toolkit
- Mobile & Web Development: (iOS, Android, React Native, React, Node.js)
- Voice-Activated Platforms: (Amazon Alexa, Google Home)
- Connected Ecosystems: (Cars and Homes)
- Streaming Platforms: (Roku, Fire TV, Android TV, tvOS)
The TribalScale Professional
You thrive in challenging environments where innovation is key. Your passion for technology is matched only by your drive to redefine its limits. You seek more than a job; you seek a calling—a chance to make a lasting impact on the digital landscape.
Your Role
- Delivery Process: Understand and apply design thinking principles and UX design strategies. Use client and user feedback to enhance design outputs. Consistently apply a user-centric approach throughout the design process, aiming to enhance user experience based on empirical data and design ethics. Produce materials for clients and developers, including user flows, wireframes, mockups, prototypes, and assets.
- Lead Design Discoveries: Facilitate complex and prolonged design discovery sessions, acting as the subject matter expert and providing recommendations to clients.
- Project Delivery and Leadership: Anchor projects in their area of expertise, leading client meetings on design-specific matters and implementing project-level solutions with minimal guidance.
- Quality Focus & Control: Apply attention to detail and industry-specific best practices to ensure high-quality outputs. Respond constructively to feedback and accurately implement changes based on work requirements. Ensure design submissions are of consistently high quality, involving other departments like QA and Engineering to evaluate outputs, and set improvement standards to reduce errors.
- Mentorship and Team Development: Proactively mentor team members, providing coaching and supporting their professional growth, and being recognized as a technical guide within the team.
- Cross-Disciplinary Leadership: Demonstrate leadership across different teams and disciplines, initiating and leading committees to analyze and improve processes.
- Client and Stakeholder Communication: Manage communication cadences with project stakeholders, effectively presenting project statuses and tailoring communications to different audiences.
- Feedback Management: Provide and solicit constructive feedback, using it to improve team performance and work quality.
- Process Improvement and Adaptability: Identify and implement changes to processes, driving improvement initiatives, and adapting to changing circumstances to meet project goals.
- Industry Engagement and Thought Leadership: Engage actively in the professional community, contributing through speaking and writing to demonstrate thought leadership.
- Strategic Influence and Vision: Understand the long-term vision of the product, challenging project scopes to ensure alignment with high-quality standards and strategic goals.
WHAT YOU’LL DO:
- Defining and leading digital transformations at a strategic level
- Working with clients to determine where they need to go and how to get there
- Work closely with the Product Managers embedded with each team/project
- Working with clients as they are immersed with our teams, learning agile XP with lean methodologies
- Collaborate with Product Managers, QA, Engineering, and Sales in person in our Toronto office
REQUIREMENTS
- 3-5 years experience in a Product Design or UX/UI role
- AI-first mindset, comfortable integrating AI tools into your workflow
- Experience using AI to build rapid prototypes and collect user feedback
- Experience building AI-native interfaces (AIX)
- Proficiency of UX design discipline – user flows, wireframes, mockups, prototypes, etc.
- Strong proficiency with the latest design tools and software, Figma
- Self-motivated to take initiative and ownership of your work
- Immaculate attention to detail, typography, and interactivity
- Have a user-centric mindset throughout your design process
- Consistently up to date with the latest design trends and best practices
- Collaborate well with Product Managers, Engineers, and Sales
- Help guide product decisions through user testing and iterative feedback loops
- Rapidly iterate on design prototypes and working applications
- Produce materials for clients and developers, including user flows, wireframes, mockups, prototypes, and assets
- Open to new tools and methodologies, yet opinionated about best practices
- A strong portfolio that demonstrates previous work samples
BONUS POINTS FOR
- Highly effective in working with other technical specialists, Product Managers, Software Developers, and business partners.
- Strong oral and written communication skills.
- Ability to multi-task and manage changing priorities.
- Strong teamwork and interpersonal skills.
- Experience in consulting environment or strong experience presenting in front of senior stakeholders
- Experience working in News Media and/or Sports Media and/or Mobile Banking
- Ability to work independently and take initiative when solving unexpected problems
Why Choose TribalScale
At TribalScale, collaboration is at the heart of our innovative approach. We don't simply work for clients; we form partnerships, building transformative solutions that redefine what's possible. Our team, once at the forefront of the mobile revolution, now leads the charge in AI-driven innovation.
We empower each team member to be a catalyst for change, adhering to our principles of meritocracy, empowerment, and transparency. Diversity isn't just celebrated—it's fundamental to our strength. Our mission to "Right the Future" is a call to action to make a significant impact in the world of innovation.
Diversity: Our Collective Strength
TribalScale proudly stands as a beacon of equal opportunity in employment and workplace culture. We are steadfastly committed to equal employment opportunity, transcending the boundaries of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, able-bodiedness, or gender identity.
We not only welcome but actively encourage applications from individuals of all abilities, ages, citizenships, marital statuses, and gender identities. Your unique perspective is the key to our collective innovation.
Should you require any accommodations, we implore you to inform us. Our commitment to inclusivity knows no bounds, and we stand ready to adapt our processes to ensure your comfort and success.
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