Designs, tests, configures, and supports complex infrastructure and systems environments. Responsibilities include troubleshooting hardware and software, developing monitoring and reporting tools, integrating technology improvements, managing patches and firmware updates, and providing advanced production support. The role requires expertise in Windows, virtualization, cloud platforms, networking, cybersecurity, databases, automation, and scripting, with some travel to FedEx Freight locations.
This position will be domiciled at a FedEx Freight location in Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.
POSITION OVERVIEW:
Analyzes the requirements to determine the hardware, system configuration, performance and capacity needs for system-related operating systems improvements and business integration.
ESSENTIAL FUNCTIONS:
- Design, test and configure infrastructures and solutions for various applications and configurations.
- Utilize strong analytical and troubleshooting skills to diagnose and resolve hardware, software, or other system issues.
- Develops infrastructure monitoring and reporting tools using configuration language and scripting tools.
- Identifies and creates processes to integrate technology improvements into business processes.
- Responsible for projects including the implementation of remediation activities, patch management, and firmware updates in a highly complex environment.
- Provides Level
- technical support in critical production support issues interacting with Developers and Architects.
- Comply with all applicable laws/regulations, as well as company policies/procedures.
- Perform other duties as assigned.
QUALIFICATIONS:
- Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or related field or equivalent work experience plus seven (7) years of experience in information technology or engineering environment.
- Expertise in Windows operating systems, virtualization, and cloud platforms.
- Strong knowledge of networking, cybersecurity, and database management.
- Experience with automation tools and scripting languages.
- Knowledge of supply chain analytics and data visualization tools.
- Excellent problem solving and communication skills for cross functional collaboration.
JOB CONDITIONS:
EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [email protected]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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