Train radiology customers on Fluency for Imaging through live and virtual classrooms, create and maintain training materials, assess learner understanding, and support implementation programs before and after go-live. Collaborate with customers and project teams to meet learning objectives, gather feedback, and improve training outcomes. The role is fully remote but requires travel across the U.S. and Canada up to 75% of the time.
Jacobian is redefining diagnostic imaging. Formed by the merger of Smart Reporting - a pioneer in standardized, AI-driven clinical reporting - and Fluency for Imaging, the best-in-class radiology speech recognition platform, Jacobian delivers faster, more consistent reporting at scale in a single deeply integrated solution. We serve radiologists across the US, Canada, Europe, and Australia, processing more than 80 million exams per year and growing.
As an Adoption Specialist, you make sure radiology teams get the most out of Fluency for Imaging (FFI) from day one. You train customers in live and virtual classrooms, create the training materials that support them, and help new users become confident with the product, so radiologists can report faster and more consistently.
You join our U.S. Customer Success team and work closely with customers and our implementation project teams to plan and deliver training that meets each customer's learning objectives.
What You'll Do
- Train customers on Fluency for Imaging in live and virtual classrooms, using a blended approach based on adult learning best practices
- Create, update, and maintain training materials, including manuals, presentations, e-learning modules, and job aids
- Check learners' understanding throughout training and adjust as needed
- Deliver training as part of customer implementations, including before and after go-live where applicable
- Work with customers and the implementation project team to prepare for and deliver on learning objectives
- Gather feedback and use it to improve training experiences and learning outcomes
Requirements
- 2+ years of experience in healthcare, ideally in an imaging or radiology environment
- Proven experience facilitating training, with knowledge of adult learning
- Strong written and verbal communication skills
- Excellent organizational, problem-solving, and interpersonal skills
- Ability to manage multiple projects and work with several teams at once
- Willingness to travel up to 75% of the time across the U.S. and Canada.
Benefits
- Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide
- This role is open to fully remote candidates based anywhere in the US
- Comprehensive health insurance available from day one
- 401k contributions, employer match up to 5%
Similar Jobs
Other • Utilities
Prospects and acquires small and medium-sized business accounts through cold calling, networking, referrals, and lead generation. Recommends wireless products and services, analyzes customer needs, develops tailored proposals, negotiates terms, and closes deals. Maintains sales funnels, reports activities and forecasts, participates in training, and works toward monthly sales quotas within the Bellevue and Tacoma, Washington territory.
Top Skills:
Sales Force Automation
Other • Utilities
Acquire and grow small and medium-sized business accounts across an assigned field territory. Responsibilities include prospecting, cold calling, networking, identifying customer needs, recommending wireless solutions, negotiating and closing deals, managing the sales funnel, forecasting, and maintaining customer relationships. The role requires travel throughout a broad Southern California territory and focuses on achieving monthly sales targets.
Top Skills:
Sales Force Automation
Other • Utilities
Acquires new small and medium-sized business accounts through prospecting, cold calling, networking, lead generation, and referrals. Recommends T-Mobile wireless products and services based on customer needs, negotiates agreements, and closes deals. Manages sales funnels, forecasts, and activity reporting using sales automation tools while developing solution-selling and relationship-management skills.
Top Skills:
Sales Force Automation
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
