Account Manager

Company Overview

ServiceCore and Docket are rapidly-growing field-service Software as a Service platforms serving the portable sanitation and dumpster industries. Named the #80 fastest-growing software company in America by Inc. 5,000, we’re redefining how our customers manage their businesses. Our software helps hardworking business owners save time, stay organized, and get paid faster by streamlining job management, route optimization, inventory tracking, and billing automation.  Our customers work hard, and so do we—giving them tools to get more done with less stress.

We live by our core values of Love Our Customers, Be Real, Give a Shit, Deliver Results and of course Keep it Fun. ServiceCore provides hard-working individuals the opportunity to work and grow within an agile, fast-paced start-up environment. We are proud of our accomplishments and take our jobs seriously while not taking ourselves too seriously.   We believe in growing together, celebrating successes, and empowering each team member to make a real impact.

In addition to our cutting-edge software solutions, ServiceCore proudly hosts an in-house Digital Marketing Department. This dedicated team supports our clients in expanding their online presence and driving customer engagement through a comprehensive suite of services that include website development, Search Engine Optimization (SEO), and more.

ServiceCore is backed by Mainsail Partners, a private equity firm that specializes in helping software companies like ours accelerate growth.

Job Description

ServiceCore is seeking a dedicated Account Manager with a strong background in SEO, PPC, and Web Development. The ideal candidate will possess a strong understanding of digital marketing, be highly skilled in managing multiple projects simultaneously, and have an exceptional knack for communication.

As an Account Manager, you will be responsible for onboarding and managing our clients. You'll work closely with third-party contractors to ensure the seamless delivery of our services. Your role will involve setting up new websites, managing SEO and PPC strategies, and leading our Reputation Management efforts. This role will report to the Senior Director, Customer Marketing.

Key Responsibilities

• Onboarding and managing a portfolio of clients, ensuring their marketing needs are met.
• Managing the creation and deployment of new websites.
• Collaborating with third-party contractors to fulfill client services.
• Facilitating regular communication with clients and contractors, ensuring smooth project flow and customer satisfaction.
• Actively managing and overseeing clients' Reputation Management strategies.

Required Skills & Experience

• General understanding of SEO, PPC, and Web Development.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Excellent communication and organizational skills.
• Ability to work with diverse teams and manage external contractors.

Preferred Qualifications

• Background in marketing or a related field.
• Previous experience in a client-facing role.
• Proven track record of driving client success in a digital marketing environment.

Work Environment

• Casual, open-office environment
• Tuesdays and Wednesday in office for local employees (free parking!)
• Fully stocked kitchen with fresh food and coffee at our Denver HQ
• Hybrid and fully-remote work
• Regular company events / outings

Salary & Benefits

• Base Salary: $75,000 - $85,000 (Dependent on Experience)
• 14 Company Holidays in addition to an Open & Flexible Time Off Policy
• Healthcare, dental and vision insurance with generous employer contributions
• 401(k) w/ employer match
• Regular lunches and a fully-stocked kitchen (if in Denver)
• Bi-weekly Grubhub lunch  stipend for remote folks
• Company-provided hardware of your choice/configuration
• A Strong Company Culture that Lives by Our Core Values - Love our Customers, Be Real, Give a Shit, Deliver Results, and Keep it Fun.

Ready to Apply?

If you believe you match the above criteria and are desiring a dynamic start-up environment with a management team that is dedicated to your success, then please apply! 

In addition to our commitment to equal pay for equal work, ServiceCore is also committed to equal opportunity regardless of race, color, age, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, sexual orientation, marital status, citizenship, national origin, disability, or veteran status.