Manage accounts receivable activities, including auditing new accounts, monitoring delinquent mortgage accounts, processing payments and refunds, and assisting with deed releases. Serve as the primary contact for owner mortgage and HOA inquiries, resolve billing issues, document interactions, maintain compliance, and collaborate on complex accounting matters. The role also supports bankruptcy, resale, reporting, process improvement, and cross-training in other AR functions.
Description
Account Manager-Accounts Receivable Management
Location: Connect Breck, Breckenridge
Position Type: Full-time non-exempt
Compensation: $24.25 - $27.88 /hr. (DOE)
Schedule: Onsite Monday-Friday
About the Role
At Breckenridge Grand Vacations we’re in the smile business, creating unforgettable experiences for our Owners, Guests, and each other. As an Account Manager in our Accounts Receivable Management team, you’ll play a key role in upholding that mission by ensuring seamless financial interactions that keep our Owners smiling. You’ll audit accounts, resolve mortgage and HOA inquiries, and provide exceptional service turning potential frustrations into positive solutions. Here at BGV, we believe smiles are contagious, whether we’re assisting Owners, collaborating with teammates, or giving back to our community through BGV Gives and sustainability initiatives.
If you’re detail-oriented, customer-focused, and passionate about making a difference, you’ll thrive in our OneBGV culture, where every day is an opportunity to share smiles both on and off the slopes of beautiful Breckenridge.
Responsibilities
- Audit and verify new accounts in the Accounts Receivable (AR) vendor database for accuracy.
- Monitor and address mortgage accounts over 30 days past due, ensuring timely resolution.
- Process incoming payments and assist with Deed of Trust releases.
- Serve as the primary contact for owner inquiries regarding mortgages, HOA accounts, and loan details (balances, payoffs, fees).
- Respond to emails, calls, and letters promptly while maintaining professionalism and confidentiality.
- Provide clear, accurate information and escalate unresolved issues as needed.
- Maintain detailed, accurate notes in tracking software for all owner interactions.
- Assist with HOA deed recoveries, bankruptcies, and resale/trade-in processes.
- Ensure compliance with company policies, industry regulations, and data security standards.
- Collaborate with team members to resolve complex accounting issues.
- Crosstrain in other AR functions to provide backup support when needed.
- Assist with special projects, reporting, and process improvements.
- Process overpayment refunds and update account records.
- Support Sales and Customer Service teams with owner-related resolutions.
- Attend training sessions and meetings to stay updated on company policies and industry trends.
Requirements
- One-year certificate from college or technical school in finance, accounting, business or related field; OR minimum 1 year of experience/training in accounts receivable or finance; OR equivalent combination of education and experience
- Proficiency in Microsoft Office (Outlook, Word, Excel).
- Ability to navigate databases and perform online research.
- Strong verbal and written communication skills.
- Basic math skills (calculating interest, percentages, balances).
- Ability to handle high call volumes and multitask in a fast-paced environment.
Preferred Qualifications
- Associate degree, technical certification, or coursework in finance, accounting, or business.
- 2+ years of experience in mortgage servicing, AR, or HOA management.
- Familiarity with timeshare/real estate or financial services industries.
- Experience with accounting software (e.g., QuickBooks, Yardi, or similar AR systems).
- Advanced Excel skills (formulas, pivot tables).
- Bilingual abilities (English/Spanish).
- Proven track record of resolving complex billing disputes.
- Knowledge of bankruptcy/deed processing or legal compliance in AR.
Compensation & Benefits
- Health, vision, and dental insurance plans
- Company-paid life insurance coverage
- Voluntary Life and Accidental Death/Dismemberment Insurance
- HSA and FSA-Dependent Care Accounts
- Retirement plan
- Generous paid time off (PTO) and sick leave to support work-life balance
- Volunteer Time Off - Paid opportunities to give back to Summit County
- Bereavement leave
- Biannual bonuses
- Tuition Reimbursement Program
- Employee Wellness programs to support physical and mental health
- Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program
About Our Company
Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home.
Applications will be accepted until September 28, 2026.
We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer.
Breckenridge Grand Vacations Breckenridge, Colorado, USA Office
Breckenridge, CO, United States
Similar Jobs
AdTech • Agency • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • PropTech
Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.
Top Skills:
AIDisplay AdvertisingEmail MarketingFionaGeofencingNative AdvertisingOrganic SocialPaid SearchPaid SocialReputation ManagementSeo
.png){kind=logo}
AdTech • eCommerce • Information Technology • Software • Travel • Generative AI
Manage a portfolio of hotel partner accounts across North America, overseeing commercial performance, rate and inventory access, production, and account health. Analyze data, deliver partner reviews and reporting, identify risks and opportunities, coordinate internal teams, support renewals and onboarding, resolve issues, and build senior partner relationships. The role also develops negotiation and deal-structuring skills while managing multiple accounts and priorities.
Top Skills:
MS Office
Aerospace • Hardware • Information Technology • Robotics • Defense • Utilities
Leads programs or control accounts valued below $50 million, managing cost, schedule, technical performance, budgets, risks, and contractual compliance. Establishes control account plans, monitors earned value metrics, analyzes variances, forecasts costs and schedules, implements corrective actions, and reports program health to stakeholders. Collaborates with engineering, finance, scheduling, risk, supply chain, and operations teams while mentoring junior staff and supporting customer-facing program execution.
Top Skills:
AgileAsanaEarned Value Management (Evm)Earned Value Management System (Evms)ExcelJIRALean Six SigmaMicrosoft ProjectPower BISoftware Development Lifecycle (Sdlc)Tableau
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
