Account Manager - Client Accounting

Account Manager

Client Accounting

November 2024

Trident Trust is a leading independent provider of fund, corporate and trust services to the financial services sector worldwide, employing over 1,000 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe, and the Middle East.

We are seeking an experienced Account Manager to join our team in the Cayman Islands. Client focused and service oriented, we are looking for someone who is professionally minded, committed and demonstrates great interpersonal skills.

The Role

The successful candidate will report to the Senior Manager of Client Accounting locally to deliver industry leading accounting products and services to our fund, trust, and corporate clients.

Key Responsibilities and Duties

– Deliver insight and value to our clients, with a concentration of private equity and venture capital investment strategies

– Provide an excellent customer experience by adhering to Trident’s established core values: responsiveness, attention to detail, personalized service, and reliability

– Be responsible for a designated portfolio of clients and ensure service is delivered with distinction to achieve a high level of client satisfaction

– Provide coaching and feedback to accountants and administrators, both locally and in other offices, to promote an environment of support and growth

– Review or prepare accounting and administrative functions in relation, as outlined in the procedural guidelines

– Review or prepare financial statements to IFRS or US GAAP standards

– Liaise with internal and external auditors to provide comfort, evidence controls or respond to queries

– Review or prepare wire payments with our clients’ banking providers or through other approved means

– Maintain relevant, up-to-date knowledge, along with a clear understanding and application of applicable legislation, processes, and policies

– Be able to offer suggestions to improve procedures and enhance the overall customer experience

– As required, and with direction from leadership, resolve day-to-day service issues that arise

– Review frequently and maintain working knowledge of the provisions of AML regulations, IT policy and GDPR policies

– Ensure job assignments are completed in a timely manner

– Perform any related duties as assigned by the account managers, team leader or department head

Qualifications

The ideal candidate will have:

– A professional accounting qualification (e.g., CPA, ACCA)

– A minimum of 3 years post qualification experience

– Experience working with market leading accounting software, including Allvue and Geneva

– Experience working with a range of Private Equity, Venture Capital, Real Estate, Private Credit, Digital Assets, Fund of Fund and Hedge Fund clients.

Skills and Experience

– Ability to communicate clearly, both orally and in writing

– Ability to work to deadlines, independently and be organized

– Ability to maintain a professional, positive, and enthusiastic attitude when dealing with clients and colleagues

– Confidence working with technologies and data

– Ability to provide pro-active thoughts and ideas to our clients and internal operations

– Ability to multitask and prioritise assignments

– Strong problem-solving skills

– Demonstration of teamwork and coaching

Compensation

Competitive compensation will be offered based on the successful candidate’s relevant experience and overall suitability for the position.

How to Apply

Applications should include a C.V. and will be treated in the strictest of confidence. Please clearly outline the skills and attributes you would bring to the role, your availability and salary expectations. Applications should be submitted by email to [email protected].