Teams at United States Olympic & Paralympic Museum

Manages the museum’s membership program, including acquisition, renewal, retention, upgrades, CRM data integrity, benefit fulfillment, member communications, reporting, and revenue tracking. Develops membership materials, exclusive experiences, and operational workflows while providing donor-centered service. Partners with Marketing and Guest Services, identifies upgrade and major-gift prospects, supports fundraising initiatives, and contributes to budgeting, forecasting, reconciliation, and process improvement.