Jobs at Sprout Social

Leads GTM strategy and revenue planning, including segmentation, capacity, coverage, quota, territory design, pipeline modeling, and variable compensation. Manages a planning team, partners with Finance and Sales, evaluates routes to market, supports pricing decisions, and improves planning efficiency through technology and AI. The role requires extensive B2B SaaS revenue operations experience and ownership of complex planning cycles.

Own quarterly product launches and release programs, optimizing workflows, resources, and messaging. Partner cross-functionally with Product, Revenue, R&D, and Marketing to deliver events, collateral, positioning, and go-to-market support. Serve as product marketer for assigned products, translate technical concepts into compelling narratives, manage approvals and deadlines, and use qualitative and quantitative data to measure launch performance and improve future strategies.

Own competitive intelligence and analyst relations for Sprout Social. Track competitors, product launches, pricing, campaigns, and market developments; publish actionable intelligence; support live competitive deals; maintain battlecards and comparison materials; and advise positioning. Coordinate analyst briefings, evaluations, submissions, and executive presentations. Build intelligence networks and partner with GTM Systems and Applied AI teams to create repeatable AI-powered workflows.

Leads the Tooling engineering team responsible for developer experience, CI/CD, deployment automation, release workflows, observability, internal developer platforms, and AI-assisted engineering tools. Partners with Infrastructure, Security, and Product Engineering leaders to improve reliability, engineering productivity, software delivery performance, and developer satisfaction. Sets technical direction, manages roadmaps, coaches engineers, and drives cross-functional platform initiatives.

Prepare SEC filings, financial statements, footnotes, MD&A, disclosures, workpapers, and XBRL tagging. Support SOX compliance, external audits, share-based compensation entries, reconciliations, technical accounting research, and disclosure benchmarking. Collaborate with Legal, Investor Relations, Finance, Accounting, and auditors while improving financial reporting processes and using AI to enhance reporting workflows.

Lead full-cycle recruiting for Enterprise Sales, Commercial Sales, Sales Development, and other GTM functions. Source and screen candidates, manage high-volume requisitions, advise hiring managers, close offers, analyze recruiting metrics, maintain recruiting data integrity, champion DEI, use AI recruiting tools, and drive cross-functional talent acquisition improvements.

Lead enterprise software implementation projects across Sprout Social’s product suite, guiding customers through design, configuration, setup, training, validation, change management, and handoff to Customer Success. Configure permissions, account architecture, taxonomies, and routing rules; manage timelines, deliverables, and compliance using professional services tools. Train administrators and end users, support integrations, standardize implementation workflows, and consult with senior customer stakeholders to drive adoption and value.

Lead Sprout's centralized Decision Analytics function to transform reporting into predictive, insight-driven decision-making. Set vision, operating model, and standards; manage managers, analysts, and data scientists across domain pods; partner with senior stakeholders; champion AI and ML integration; drive change management and build a high-impact analytics culture.

Lead strategic consulting engagements for enterprise customers to optimize social media operations, workflows, and analytics. Deliver custom reports, executive decks, playbooks, workshops, and platform optimization while partnering with Customer Success to drive adoption, measure ROI, and standardize Professional Services deliverables and processes.

Lead design, build, and maintenance of FP&A workflows in Pigment, own data pipelines and integrations (NetSuite, Salesforce, HRIS), train finance partners, act as hands-on modeler, and drive AI adoption (Pigment AI agents, Claude) to improve budgeting, forecasting, and planning processes.