Teams at SKYGEN USA

The Account Manager serves as a key client liaison, managing relationships, resolving issues, ensuring compliance, and identifying opportunities for business growth, while coordinating audits and improving processes.

The Portal Services Representative I will assist members, providers, and clients with web-based solutions, emphasizing education about portals, documentation of calls, and escalation of issues. Responsibilities include generating insights for internal departments and handling administrative tasks.

The Appeals & Complaints Specialist reviews and processes dental and vision complaints and appeals, communicates with internal and external entities, and maintains compliance with documentation standards.