What It's Like to Work at ServiceNow

What is your role, and what attracted you to ServiceNow? Describe the moment when you knew you’d found the right fit.

What attracted me to ServiceNow is its focus on putting AI to work for people. This aligns with my aspirations, because I believe 21st-century problems deserve 21st-century solutions. I want to make the future of work easier for individuals and empower them to tackle larger issues at scale, and ServiceNow aims to provide best-in-class solutions for the world of work. 

This mentality is reflected internally at ServiceNow as well in its investment in people. My experience has been welcoming, inclusive and professional. Two of ServiceNow’s core values stand out to me: “Win as a team” and “Create belonging.” I’ve been immersed in an incredibly supportive and patient culture. It represents our commitment to each other, known as our “People Pact:” to live our best lives, do our best work, and fulfill our purpose together.

What’s your favorite part about working at ServiceNow?

One of my favorite aspects of working at ServiceNow is the opportunity for growth. As an early-career software engineer, I seek hands-on experience to develop my skills. I have been able to showcase my strengths through various projects in full-stack development. There are many processes, tools, and tasks to learn from and numerous opportunities to showcase your work, such as leading a project to completion.

The supportive and inclusive environment at ServiceNow has enabled me to thrive and grow, making it the perfect place to build a fulfilling career. I have always felt respected and valued when bringing up questions and sharing my opinions. My team’s supportive and patient culture emulates two core values at the company: “Win as a team” and “Create belonging.” They’ve helped me tremendously to grow into my role. I also love meeting the talented individuals driving our initiatives at ServiceNow. Whether it’s an executive or someone else in a leadership role, everyone I’ve met has been humble, inspirational and approachable.

What advice would you give to job seekers looking to join your growing team?

My advice to job seekers looking to join ServiceNow is to identify and showcase your core values when working as a team. Demonstrate your expertise and how you can apply it in a work environment. Highlight your experience and achievements and emphasize how you stay up to date with the latest technology trends. Most importantly, be authentic and confident in your abilities.