Jobs at RingCentral

As a Business Development Representative, you'll qualify leads, follow up through various channels, and support the Outbound Sales team to increase sales opportunities.

Manage existing accounts, uncover upsell opportunities, and provide customer service while developing business within the mid-market segment.

The Contracts Negotiator will draft, review, and manage sales contracts, collaborating with teams to ensure optimal contract terms and support business operations.

Provide legal advice on employment law matters, manage compliance, internal investigations, litigation, and collaborate with HR and management on employment practices.

The Account Manager will manage existing accounts, upsell services, and provide excellent customer service, leveraging B2B sales skills.

The Web Marketing Manager will oversee website health, manage CMS migrations, audit web pages, and analyze data to enhance conversions.

The Senior Sales Operations Analyst will manage forecasting for Professional Services, support executive leadership with data-driven insights, and improve operational processes.

The Sr. Manager of Support Analytics will lead a team to enhance support operations through strategic innovation, predictive analytics, and best practices for improved customer experience.

The Site Reliability Engineer will enhance uptime and availability of services through monitoring, troubleshooting, and systems design. Responsibilities include improving self-healing capabilities and participating in global incident resolution as part of an on-call rotation.

Manage relationships for mid-market customers to drive adoption, retention, and expansion. Conduct QBRs, track renewals, forecast account risk, analyze usage data to identify churn or upsell opportunities, coordinate cross-functional resources, and recommend programs to increase product adoption and value.

This role involves partnering with Sales leadership, driving talent strategies, change management, leveraging HR analytics, managing employee relations, and implementing scalable HR solutions.

Lead and manage Tier 2 and Tier 3 Technical Support teams, implement strategic support frameworks, and enhance collaboration across multiple global teams.

This role involves driving sales and customer acquisition in the Financial Services vertical, managing sales cycles, and exceeding sales targets.

The AI Forward-Deployed Engineer is responsible for deploying agentic AI experiences within strategic customer accounts, ensuring measurable business outcomes through technical deployments and collaboration.

As Litigation Counsel, you'll manage various litigations, supervise outside counsel, represent the company in court, and ensure compliance with legal standards.

As Senior Privacy Counsel, you'll advise product teams on privacy and data protection issues, ensuring compliance with laws, leading assessments, and enhancing security protocols.

The Director of AI & Process Automation will identify automation opportunities, lead initiatives across functions, and ensure solutions are architecturally sound while driving measurable outcomes.