RingCentral Careers In Centennial

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The Director of Partner Success Managers will be responsible for the team of Partner Success Managers with focus on the development, management and growth of Master Agents and Distributor partners. You will be a decisive problem-solver with a bias toward results over activity and will bring creativity, outstanding planning skills, and a dedication to execution.

The Procurement Contract Negotiator is a significant position in our legal team that will actively work with a motivated set of clients. He/she will have exposure to many other teams and different projects within RingCentral, balancing many agreements and projects in an agile and growing atmosphere!

Growth opportunities don’t just appear. Our Sales Development Representatives make them happen. SDRs prospect and build critical new relationships with prospects and partners around the world—growing our pipeline of qualified new opportunities for our Inside Sales team. You’ll uncover opportunities, nurture relationships and put data, technology and market insights to work to help our customers—and your team, win. All in an environment supported by massive resources, unmatched training and a diverse, dynamic culture that’s built for winning, together.

As part of the RingCentral Marketing team, you will help plan, coordinate, implement and oversee the ways we share RingCentral’s message with the world. You’ll use data, technology and creativity to target, communicate, measure and adjust with precision— and share the story of a new, reimagined age of business communication with the audiences who want to hear it most. We’re looking for a talented creative to join the Web Design team and help define a unique web lifecycle experience for the RingCentral brand. Reporting to the Associate Creative Director of Web, you’ll be joining a small team of highly skilled and talented designers, working closely with leadership and championing innovation across the organization.

What if you could change the way the world communicates?  What if you could share that story with the world?  What if you had the freedom of a startup and the resources of a global enterprise? You’d break new ground. Raise the bar for performance. And do career-defining work.  That’s exactly the kind of environment we’re building together at RingCentral. RingCentral’s cloud-based communications platform connects more than 2 million users around

RingCentral is looking for a rockstar web producer to support our global website presence across content development and publishing, website optimization, growth strategies, and more. The ideal candidate will be a perfect blend of website author and program manager, and you’ll work hand-in-hand with a team of marketers, designers, and developers to build awesome web experiences that delight and engage our customers.

Key member of the customer facing sales team having primary responsibility to lead the RingCentral Contact Center Solutions Engineering Team, focused on pre-sales engineering resources for all RingCentral Contact Center products and services. This role will interact directly with all levels of management on customer accounts. The Contact Center Sales Engineering Director at RingCentral requires excellent leadership, organizational, business, and technical skills to lead a team of Pre-Sales Contact Center Solutions Engineers engaging in product demonstrations, discovery sessions, RFI/RFP responses, and other initiatives. One of the goals of a Solutions Engineering Director at RingCentral is to ensure the constant advancement of the Solutions Engineers in their skills and knowledge to effectively compete in a global marketplace.

Key member of the customer facing sales team having primary responsibility for providing pre-sales technical support for all RingCentral products and services. Interacts directly with all levels of management on the customer accounts including the executive management team (CEO, CTO, COO, CIO, etc.) Identifies key customer requirements and presents RingCentral solutions that meet those requirements.

RingCentral is looking for a Desktop Systems Specialist to provide an exceptional, high quality, professional Site IT support and technical leadership within the company for our Centennial, CO site. The primary responsibility is to provide recommendation, implementation, maintenance, and support of IT End User Services (EUS) solutions specializing in taking Site IT Support to the next level for the company. The Desktop Systems Specialist is expected to recommend and implement solutions, provide IT project management, maintenance and support of network, voice, printer, mobile device, hardware, software, operating system, and applications residing on the RingCentral IT environment with the sole purpose of ensuring that the IT environment adds value, is cost effective, reliable, updated, and available to RingCentral businesses and employees.

We’re looking for an experienced Senior Account Executive that thrives in a fast-paced, cutting-edge and technology-driven environment. This role will be at the forefront of driving "Mid/Major" market engagements as we swiftly evolve from being a SMB provider. 

Key member of the customer facing sales team having primary responsibility for providing pre-sales technical support for all RingCentral products and services. Interacts directly with all levels of management on the customer accounts including the executive management team. Identifies key customer requirements and presents RingCentral solutions that meet those requirements. Key member of the customer facing sales team having primary responsibility for providing pre-sales technical support for all RingCentral products and services. Interacts directly with all levels of management on the customer accounts including the executive management team. Identifies key customer requirements and presents RingCentral solutions that meet those requirements.

RingCentral's Site Reliability Engineer (SRE) contribute to the strategic objectives of the SRE NOC Division by providing telecommunication services and support. Employees in this position performs day to-day tasks of analyzing and monitoring a cloud based environment which consists of telephony servers, media servers, fax servers, SIP proxies, etc. SRE Engineers also investigate problems with applications and researches cloud based VoIP telecom solutions. SRE Engineer performs statistical analysis of data and participates in problem management activities.

We are looking for a Systems Engineer to join the RingCentral Operations Intelligence team. The person will be responsible for maintaining and operating our top-notch monitoring infrastructure including ElasticSearch stack, Zabbix, InfluxDB stack and other tools. Our team is focused on providing actual operational state-of-the-system to the company's teams and tools: from collection and storing of metrics and logs, to alerts correlation and presentation. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s monitoring infrastructure to support our next generation of products and monitoring initiatives.

Our SRE Surveillance Analysts are responsible for providing day to day system surveillance and simple trouble-shooting of issues and alarms in a 24x7 Global Network Operations Center, maximizing system performance and availability. You must be able to work in a 24x7 shift environment, with the flexibility to work diverse schedules, including weekends and holidays. This role is on the 1st shift, which is 7am - 4pm, 4 days per week.

As an Associate Account Executive, you will proactively manage a list of RingCentral’s premier installed Public Sector customers; tasked with cultivating and saturating business within these accounts. Your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. This position is an inside sales/account management role and will be worked from our office in Denver .

Our SRE Surveillance Analysts are responsible for providing day to day system surveillance and simple trouble-shooting of issues and alarms in a 24x7 Global Network Operations Center, maximizing system performance and availability. You must be able to work in a 24x7 shift environment, with the flexibility to work diverse schedules, including weekends and holidays.

Our SRE Surveillance Analysts are responsible for providing day to day system surveillance and simple trouble-shooting of issues and alarms in a 24x7 Global Network Operations Center, maximizing system performance and availability. You must be able to work in a 24x7 shift environment, with the flexibility to work diverse schedules, including weekends and holidays.

We are currently looking for a Strategic Partner Sales Manager to mentor and lead a team of Account Executives to support our new sales organization supporting our recently announced Strategic Partnership with Avaya. The ideal candidate is a self-starter with a track record of being successful in a direct selling environment as well as being the key leader for the team. You will be responsible in growing the role and team, driving revenue in the market, staying educated on market strategies as well as setting quarterly/ monthly quotas and sales forecasting.

The SRE Engineer - VoIP contributes to the strategic objectives of the System Operations Division by providing telecommunication services and support. Employee in this position performs day to-day tasks for running of cloud based environment which consists of telephony servers, media servers, fax servers, SIP proxies, etc. The SRE Engineer also investigates problems with applications and researches cloud based VoIP telecom solutions. The SRE Engineer performs statistical analysis of data and participates in deployment procedures.

RingCentral is looking for a Program Manager to be a key leader in building, scaling, and managing the Avaya Cloud Office (ACO) business. In this role, you will be responsible for driving the ACO business portfolio across Sales, IT, Product, Legal, Finance, and other key stakeholders. You will thoroughly assess, analyze and evaluate business requirements and user needs. You will work directly with internal and external stakeholders on critical business projects and develop comprehensive project plans with a solid business justification to support the prioritization and follow through to execution.

The SRE Lab Team is looking for an experienced system administrator to work on our Dev/QA test environments and provide full lifecycle support. The SRE Lab Team is responsible for supporting test environments used by Development, QA and Release teams in creating RingCentral’s world class cloud based unified business communications service, using such technologies as: OracleDB, MongoDB, RabbitMQ, GridGain, Coherence, Java, VMware, AWS (EC2, S3, SNS, SQS etc.), Docker, InfluxDB, Grafana etc. And we do love to automate things here in the Lab Team! 

The Professional Services q at RingCentral will play a key role in planning and development and functions of the contact center our white gloved partner Nice inContact. This role will drive implementation of Nice InContact Studio and Central functionality within new Contact Center ACD designs and training.

Primary responsibilities include general partner enablement and training, remote and onsite product demonstrations, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. Additional responsibilities include, but are not limited to: monitoring and supporting SE collaborative teams, manage customer feature requests and document for product team, lab testing, continued education on the platform and underlying technologies, and support SE related trade shows and events.

Key member of the customer facing sales team having primary responsibility for providing pre-sales technical support for all RingCentral products and services. Interacts directly with all levels of management on the customer accounts including the executive management team. Identifies key customer requirements and presents RingCentral solutions that meet those requirements.

Our Senior DevOps Engineer are responsible for ensuring RingCentral products and services are highly available, reliable, secure and scalable. The ideal candidates are fluent in systems programming and/or automation and can leverage their experience to solve complex problems associated with running production environments at massive scale in multi-tenant environments. We’re creating cool, disruptive products …come join us!

RingCentral is looking for a Manager of Professional Services who will lead a team of contact center delivery engineers. This is an opportunity to help lead and evolve a critical function within the Professional Services organization for a recognized leader in global cloud communications.

RingCentral is looking for an experienced trainer to join our Customer Training team. Working for the Sr. Manager of Customer Training, this role will be a key contributor to the identification of training needs and the delivery of the customer training curriculum. This role will focus primarily on the delivery of VILT and ILT, but may include other responsibilities.

This is a phenomenal opportunity for a dynamic and curious system administrator to become familiar with software development and operations in a strong, worldwide company with a large cloud infrastructure distributed all over the world. You will use and understand common practices of transparent deployment and maintaining large distributed systems, following top industry level processes and tools. This position is at our location in Centennial, CO.

SRE Engineer contributes to the strategic objectives of the System Operations Division by providing RingCentral application services and support. Employee in this position performs day to-day tasks for running of cloud based environment which consists of Linux/Windows based web-application services, Authentication/DNS/NTP infrastructure, Public Clouds infrastructure, etc. SRE Engineer also investigates problems with applications and researches cloud based RingCentral solutions. SRE Engineer performs statistical analysis of data and participates in deployment procedures.

We’re looking for an experienced Account Executive, SMB that thrives in a fast-paced, cutting-edge, technology-driven environment that will join our team expanding small/medium size business segment. Recently recognized by Gartner as the market leader in Unified Communications as a Service - RingCentral is disrupting old school telecom with next gen cloud software. Our footprint in Denver continues to grow as we scale and evolve our salesforce covering the US & Canada and we are looking for stellar people who want to be a part of the story.

You will proactively manage a list of RingCentral’s premier existing customers acquired through direct & channel partners and tasked with cultivating and saturating business within these accounts. With ownership of 400+ current accounts your goal is to uncover and capitalize on upsell opportunities as well as provide a high level of customer service. You will leverage your B2B solution selling skills to grow your book of business and add to the thousands of businesses already using RingCentral for their communication needs. This position is an inside sales/account management role and will be worked from our office in Denver.

RingCentral is looking for a specialist for RingCentral’s Denver office who will help to support and develop analytics platforms. Our DataOps team is working to build new services or transform existing services as required by the growing needs of the company. As a technical member of the team you will take part in challenging technical projects and help the team to develop and implement best practices in operational support that allows us to ensure the delivery of quality solutions.

We are looking for a self-motivated, self-directed leader who can source and manage strategic ISV partnerships. This person must be able to create and articulate joint value propositions with partners, drive internal cross functional teams to launch joint go to market programs, educate partner field sales, and execute field events to drive opportunities and incremental revenue. This person must be able to effectively communicate RingCentral’s strategies, solutions, and product roadmaps to customers and partners, while deeply understanding their solution requirements and greater issues in unified communications and collaboration.

RingCentral is looking for a Junior Brand Designer to join our Marketing Design team. In this role, you’ll build and maintain and evolve the visual systems that support brand consistency across channels, while actively producing creative campaigns that communicate and strengthen our core company and product values.

The candidate will have a demonstrated record of success in agent partner relations and account management. The candidate must have a bias towards action, be self-motivated and must be able work independently. This includes being hands-on, team oriented, entrepreneurial business acumen and leadership possessing excellent communications skills, enthusiasm, commitment and creativity in order to achieve company goals and revenue in the specified territory. Candidate must possess integrity and confidence and have the ability to embrace the vibrant culture of RingCentral.

The candidate will have a demonstrated record of success in agent partner relations and account management. The candidate must have a bias towards action, be proactive and must be able work independently. This includes being hands-on, team oriented, entrepreneurial business acumen and leadership possessing excellent communications skills, passion, dedication and creativity in order to achieve company goals and revenue in the specified territory. Candidate must possess integrity and confidence and have the ability to embrace the vibrant culture of RingCentral.

This role is highly visible and cross-functional, requiring regular communication with RingCentral’s corporate marketing, product marketing, sales leadership, sales reps and business development members. This individual will also need to manage timely deliverables with strong communication and cross-functional partnering skills. They must be team oriented and have a ‘can do’ attitude and be comfortable working in fast paced, team-oriented environment. Successful candidates will have experience in building customer reference programs and will have a passion for identifying key customers that can serve as a marketing channel through case studies, blog posts, speaking opportunities, and more. You will enjoy this role if you like working with fast-paced teams, leading cross-functionally, and having autonomy to drive your initiatives. You will be a part of our global Product Marketing team. 

The Professional Services Engineer at RingCentral will play a key role in planning and development and functions of the contact center our white gloved partner Nice inContact. This role will drive implementation of Nice InContact Studio and Central functionality within new Contact Center ACD designs and training.

We are looking for a top-notch mobile in-app lifecycle marketer (focused on Android) to develop and execute mobile in-app lifecycle programs and initiatives to drive higher engagement and retention within our customer base. Our ideal candidate is a creative, analytical, and curious self-starter who can multitask and lead. You’ll need to balance strategic thinking with tactical execution and love representing the voice of our company to cultivate positive customer experiences. The role will work closely with other channel leaders to enhance the reach and impact of our customer engagement and adoption initiatives for all segments of the market.

RingCentral is looking for a Senior Brand Designer to lead the Marketing Design team. In this role, you’ll build and manage visual systems that support brand consistency across channels, while actively producing creative campaigns that communicate and strengthen our core company and product values. This is a unique opportunity to build out both a team and desired creative tech stack, as we scale our brand.

As a member of the Global Service and Support team you’ll lead the post-sale experience for our customers. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what “winning together” truly means.  We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!