Resource Innovations Benefits Overview

Support enterprise identity and access management, including Microsoft Entra ID, user lifecycle processes, Workday synchronization, authentication, SSO, MFA, Conditional Access, and access governance. Administer and troubleshoot Microsoft 365 services, Intune, Azure subscriptions, virtual machines, storage, networking, monitoring, and cloud governance. Participate in incident response, documentation, automation, compliance activities, and cloud modernization initiatives.

Administer and optimize Microsoft Azure and Microsoft 365 infrastructure, including compute, networking, storage, identity, Exchange Online, Teams, SharePoint, OneDrive, monitoring, security, and backup. Automate administrative tasks with PowerShell and Microsoft Graph, troubleshoot incidents, support hybrid environments, document operations, and collaborate with cybersecurity, compliance, service desk, and business teams. The role also contributes to governance, service reliability, licensing, cost optimization, and on-call support.

Leads integrated marketing programs for utility clients and energy initiatives, managing client relationships, campaigns, project plans, budgets, timelines, resources, and deliverables. Coordinates email, paid media, digital, events, website, and print initiatives across internal teams and external partners. Presents recommendations and performance insights, monitors risks and KPIs, supports quality assurance, and improves workflows while ensuring projects meet client objectives and deadlines.