Teams at Numerator

Lead technical onboarding, implementation, and adoption for MCP-based and emerging solutions. Guide customers through setup, testing, and activation; support pre-sales discovery; monitor engagement and adoption; and translate technical capabilities into practical outcomes. Build scalable playbooks, documentation, training, and internal enablement while partnering with Sales, Customer Success, Product, and Engineering. Identify adoption friction and use customer feedback to improve implementation processes and product support.

Leads customer onboarding engagements from implementation through adoption and time-to-value. Builds onboarding plans, conducts training, develops enablement materials, confirms use cases, and manages customer relationships. Analyzes adoption metrics and feedback to identify risks and improvement opportunities. Uses AI-enabled tools and automation to improve workflows and personalize customer experiences while collaborating with account teams and internal stakeholders.

Lead enterprise sales growth for Numerator’s restaurant segment by prospecting new business, expanding existing accounts, engaging senior executives, uncovering client needs, presenting market research solutions, and managing the full sales cycle through negotiation and close. The role requires restaurant-focused enterprise software sales experience, consultative selling, strategic partnership management, strong presentation skills, and Salesforce.com proficiency.