What's It Like to Work at Lob?

Lob Employee Perspectives

Describe the key factors or strategies that helped you land your dream job in the tech industry. 

Landing a dream job in the tech industry requires a thoughtful approach and a clear understanding of your needs. A key strategy was thoroughly reading job descriptions for insights into roles and expectations, helping me filter opportunities effectively. Assessing a company’s core values was crucial to ensure their culture aligned with mine. I was drawn to Lob for its commitment to inclusivity, innovation and sustainability.

Lob actively encourages diverse candidates to apply if they meet the minimum criteria, fostering an environment where varied perspectives drive creativity and problem-solving.I wanted a dynamic field that would keep me motivated. Lob’s focus on automating direct mail operations with innovative technology was appealing.

Equally important was finding a supportive, fun team, as a good culture is essential for doing your best work. At Lob, I found a balance between meaningful technical challenges and a positive environment. During the interview, I sensed I had found the right fit; the assessments mirrored my day-to-day work. Once I joined, the onboarding experience showcased Lob’s commitment to employee growth, solidifying my confidence that I made the right choice

 

What specific skills or experiences do you believe set you apart from other candidates during your job search?

During my job search, a combination of resilience, effective communication and relevant experience set me apart from other candidates. I applied exhaustively and embraced the possibility of failure as part of the learning process. This mindset allowed me to approach each opportunity with confidence. I treated interviews as a two-way conversation, focusing on mutual fit rather than merely showcasing my skills. This approach encouraged open dialogue, enabling me to express my thoughts candidly.

My previous experience in the web publishing industry significantly contributed to my qualifications, likely enhancing my resume’s appeal. 

I believe in being honest about my knowledge gaps and acknowledging when I don’t have the answers. This honesty fosters a genuine connection with recruiters and interviewers, demonstrating my willingness to learn and grow. Adopting a growth mindset allowed me to view challenges as opportunities, making me a more adaptable candidate. Overall, these qualities helped me stand out and align with employers seeking genuine, motivated individuals ready to contribute to their teams.

 

How has your dream job lived up to your expectations? What are the types of projects you’re working on and what makes you most excited to come to work each day?

My job at Lob has truly surpassed my expectations. As a member of the personalization team, I have the exciting responsibility of transforming a wide range of customer creatives into high-quality PDF files for printing at scale. Our mission is to empower customers to design the mail they envision, all without requiring specialized tools.

I am excited about the opportunity to learn new, domain-specific concepts related to the printing industry and how we can leverage technology to address these challenges effectively. What excites me even more is our collaborative culture, which encourages open communication and allows everyone to do their best. 

We are currently developing an enhanced rendering engine that will unlock new opportunities for our customers to create impactful designs. The print industry is ripe with potential, and I find it fulfilling to work in an environment that nurtures technical creativity. I’m proud to be part of a supportive and fun team that celebrates all our wins, big and small, fostering trust and camaraderie among us. 

Each day, I’m inspired by the knowledge that our work makes a meaningful difference and presents new challenges that keep us engaged.

Tanya Sah
Tanya Sah, Senior Software Engineer

Anyone who is a ‘builder’ and enjoys a high-feedback, high-respect environment would thrive here. It’s a place for people who want to see their work result in tangible outcomes.

Pam Rim
Pam Rim, Senior Supply Chain Optimization Analyst

Lob Employee Reviews

To empower a creative approach to problem-solving, I encourage my team to start at the ideal outcome and reverse engineer. The path back does not have to be linear and it is within their power to find the best way, each time. Instead of starting with “how has it been done before”, we instead embrace a mindset of “how can this be done now, better”.

Victoria
Victoria, Chief People Officer
Victoria, Chief People Officer

What People Are Saying About Lob

  • Market Position & Stability: The company is positioned as a well‑known direct mail automation platform with active industry presence through research and USPS‑aligned events. Feedback suggests this visibility and customer footprint signal an ongoing, relevant business.
  • Benefits & Perks: Benefits include equity (RSUs), paid parental leave, wellness and home‑office stipends, and comprehensive health coverage. These remote‑friendly perks are highlighted as part of total compensation beyond base pay.
  • Team Support: Colleagues are often seen as smart, kind, and collaborative, with teams described as supportive, warm, and friendly. Feedback suggests onboarding help, openness, and cross‑team cooperation are cultural strengths.

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Lob's Benefits

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Engineering team utilizes pair programming

Hosts in-person revenue kickoff meetings

Offers a remote work program

All of us are remote through at least the end of June 2021. We have remote-only roles, and for those local in-office roles we offer the ability to work from home as needed.

Utilizes a flexible work schedule