Teams at IntelliPro Group Inc.

Provide onsite and remote frontline support for desktops, laptops, mobile devices, printers, and AV/meeting room technology. Troubleshoot hardware/software issues, perform Windows desktop administration and deployments, manage incidents in ITSM tools, support onboarding/offboarding and equipment lifecycle, maintain asset inventory, coordinate vendor repairs, and follow security and change management processes.

Lead platform reliability for a high-volume OMS: drive automation, self-healing, observability, incident management, RCA, performance tuning, and mentor support engineers while partnering with engineering and vendors.

The Senior Enterprise Sales Manager will lead enterprise sales cycles, focusing on platform and API-driven solutions, while engaging with stakeholders and managing complex decision processes across multiple teams.