Coordinate end-to-end hardware dispatches to ranchers across the US. Manage 3PL partners, shipment timelines, delivery issues, internal communications, and process improvements. The role requires ownership, operational precision, problem-solving, partner accountability, and composure in a fast-paced environment. It offers opportunities to expand into supply chain optimization, international freight, inventory strategy, and operational leadership.

Lead the U.S. customer onboarding function by managing 5–6 Launch Representatives, owning deployment performance and ARR, improving launch efficiency and customer outcomes, and establishing scalable operating rhythms. The role involves coaching, capacity planning, process improvement, cross-functional collaboration with Sales, Support, Rev Ops, Product, and Engineering, and ensuring ranchers successfully adopt Halter’s platform.

Plans and runs acquisition, customer growth, and retention campaigns end to end. Defines audiences, sequencing, channels, timelines, and campaign goals; tracks response, pipeline, retention, and expansion impact; adjusts campaigns based on performance data; briefs content and creative teams; and collaborates with global performance marketing to align regional activity and inform investment decisions.