Teams at Halter

Perform field maintenance, hardware diagnosis, deployment support and on-call tower incident response across US ranches. Deliver and install towers and collars, troubleshoot hardware, collect and analyze device data, and help build scalable maintenance systems. Frequent travel and close collaboration with US and Auckland teams required to ensure reliable customer outcomes.

As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.

Manage day-to-day inventory, stock allocation, and shipment planning. Coordinate with supply, warehouse, and transport teams to ensure accurate, on-time fulfillment. Maintain records, reconcile stock, track shipments, and identify process improvements to boost operational efficiency and compliance.