Jobs at Ferguson Enterprises

Supports sales associates by identifying products and solutions, preparing quotations, entering accurate sales orders, coordinating deliveries, answering sales calls, and resolving customer questions. The role requires customer service, upselling, timely decision-making, relationship building, digital literacy, and the ability to learn product knowledge and processes quickly in a fast-paced environment.

Manages a portfolio of process-focused customers and national accounts, handling credit, collections, invoicing, payment portals, delinquency resolution, and risk mitigation. Monitors invoice issues in platforms such as Ariba, Coupa, and Taulia; coordinates automation needs with EDI and e-business teams; applies credit policies; prepares reports; and maintains customer and internal relationships while supporting business and sales objectives.

Administer and support distributed enterprise infrastructure across Azure, AWS, GCP, and on-premises environments. Maintain Windows and Linux systems, Active Directory, VMware, networking, storage, security access controls, backups, and disaster recovery capabilities. Monitor and optimize performance, troubleshoot complex production issues, manage incidents and service tickets, and support high availability and business continuity. Collaborate with infrastructure, engineering, and business teams to maintain reliable, secure, and compliant systems.

Provide senior technical support for Ferguson’s custom UniData-based ERP platform. Investigate application, integration, data, and performance issues; perform root cause analysis; support production stability; review code changes; document resolutions; improve monitoring and support processes; and mentor team members. The role collaborates with engineering, QA, business analysts, support teams, and business users, including participation in rotating after-hours incident support.

Reviews fabrication lists and specifications, enters quotation details using design applications, and ensures quoted materials align with project and branch requirements. Builds relationships with internal and external customers to obtain accurate follow-up information. The role requires strong organization, attention to detail, multitasking, communication, self-management, and proficiency with Microsoft Office 365. This is a fully remote, Monday–Friday position.

Leads global industrial-category sourcing strategy, supplier development, qualification, onboarding, negotiations, performance management, cost optimization, product development, supplier diversification, and continuity of supply. Partners with cross-functional teams on integrations, quality, inventory optimization, and operational improvements. Requires industrial valve/PVF sourcing and manufacturing expertise, international supplier knowledge, technical product engineering capability, and 10–15% global travel.

Leads the architecture, administration, configuration, automation, integration, governance, and lifecycle management of enterprise Freshservice and Device42 ITSM platforms. Develops workflows, APIs, service portals, reports, dashboards, and AI-enabled capabilities; maintains CMDB and integrations with Atlassian, identity, monitoring, and business systems. Provides platform support, manages releases and upgrades, establishes governance, mentors technical teams, and drives continuous improvement.

Design, develop, and publish advanced interactive Power BI reports and dashboards; define data structures and ETL needs; build analytics models using Microsoft BI stack (Power BI, SSAS/AAS, dataflows); use DAX and SQL to implement complex logic; collaborate with data engineering and business partners; mentor junior developers and performance-tune reports.

Develop and enhance Ferguson’s custom Trilogie ERP system across multiple functional areas. Responsibilities include designing business-process solutions, owning software projects through implementation, integrating APIs and web services, collaborating with analysts, product owners, QA teams, administrators, and vendors, writing unit tests, reviewing code, and optimizing performance in high-transaction environments. The role also supports Trilogie’s migration from Unix to Linux and requires extensive UniBasic or Pick-based development experience.

Provides technical expertise, sales support, training, troubleshooting, product lifecycle management, pricing administration, vendor relationship management, and product portfolio development for chemical feed and laboratory equipment. Maintains product information, supports customer and sales inquiries, coordinates projects and meetings, contributes to marketing content, and visits jobsites. The role is fully remote with 10%–15% travel for trade shows, training, and industry meetings.

Coordinates Valve and Automation projects from RFQ intake through quotation, order execution, delivery, documentation, change management, and closeout. Maintains schedules, trackers, project records, vendor commitments, risks, action items, and technical documentation. Supports meetings, reporting, cross-functional communication, SOP development, and process improvements while ensuring accurate use of Parspec, Smartsheet, SharePoint, and related systems.

Leads risk-based operational, financial, commercial, and fraud-related audits across the audit lifecycle. Responsibilities include planning engagements, assessing risks and controls, conducting fieldwork and analytics, documenting evidence, drafting findings and reports, presenting results, coaching auditors, and advising management on mitigation and process improvements. The role also evaluates governance and compliance programs, coordinates stakeholders, applies audit standards, supports recruitment, and identifies technology-enabled testing efficiencies.

Leads Ferguson’s network security program, managing a team of up to six and overseeing firewalls, IDS/IPS, VPN, URL filtering, endpoint, cloud, and perimeter security. Develops strategic roadmaps, manages budgets and vendors, oversees solution design and deployments, supports major projects, and ensures operational documentation and training. The role also evaluates emerging technologies, partners with architecture and engineering teams, and provides cybersecurity domain expertise across Zero Trust, SASE, and network security.

Manage purchasing, order maintenance, delivery timelines, and post-sale customer communications. Provide proactive order updates, coordinate with customers and internal partners, process orders accurately, manage multiple priorities, and identify process improvements. The role requires strong communication, customer service, attention to detail, professionalism, and proficiency with Microsoft Office; Salesforce or CRM experience is beneficial.

Leads enterprise HR reporting, dashboards, workforce analytics, data governance, quality controls, and reporting automation using Workday and related tools. Partners with HR leaders and business stakeholders to deliver executive-ready insights for workforce planning, talent strategy, compliance, and organizational effectiveness. Serves as a Workday reporting subject matter expert, resolves complex data issues, improves reporting processes, and mentors junior analysts.

Own customer adoption, growth, and business outcomes for Ferguson’s Field Service Management partnerships and SureStock VMI solution. Develop go-to-market and adoption strategies, manage software partner relationships, track portfolio performance, support sales and field teams, lead cross-functional initiatives, gather customer feedback, and report recommendations to leadership. The role is a senior individual contributor focused on digital solution success, expansion, and measurable commercial impact.

Provide technical customer support for municipal metering systems, troubleshooting Neptune platforms, AMI systems, gateways, hardware, communications, software, data, integrations, APIs, and utility billing connections. Manage support tickets, document resolutions, collaborate with internal teams, assist with implementations, train customers and employees, and resolve complex technical issues remotely and during regional travel.

Leads Ferguson’s enterprise Security Engineering function, including vulnerability management, DevSecOps, penetration testing, application and cloud security, endpoint and email protection, edge security, configuration management, and security tooling. Builds and develops technical teams, establishes roadmaps and metrics, prioritizes risk-based remediation, oversees vendors and service operations, and communicates security posture and investment needs to executives and technology partners.

Develop competitive EPC quotations by reviewing plans and specifications, ensuring material compliance, maintaining profitable margins, negotiating vendor pricing, and documenting quotation details. The coordinator builds relationships with internal and external customers, obtains follow-up information, and delivers accurate quotes within deadlines. The role requires quotation or inside sales experience, strong Excel and Office 365 proficiency, excellent organization, communication, multitasking, and independent self-management skills.

Manage project documentation for EPC customers, including vendor documents, drawings, construction records, and quality records. Develop document-control processes, collect and upload files, maintain revision control, assemble final EPC document books, and submit documentation according to customer requirements. Collaborate with project managers, customers, and vendors to ensure documentation complies with procedures and delivery deadlines.