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Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Leads commercial collections litigation recovery strategy, directs outside counsel and collection agencies, ensures legal and regulatory compliance, manages partner performance, and develops recovery initiatives for small business loan portfolios. The role handles escalated litigation and post-judgment remedies, collaborates with Collections, Fraud, Legal, and Analytics, supports training and quality control, and delivers performance reporting and process improvements.
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
The Collections Representative handles customer calls for overdue payments, offers payment solutions, and maintains customer records while ensuring compliance with collection laws.
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
Lead and manage Small Business collections operations across early, mid, and late stages. Oversee senior leads, leads, and representatives; set goals, execute strategies, identify process improvements, coach staff, and partner with cross-functional teams to balance collections with customer relationships and regulatory compliance.











