Teams at Enova

Manage transition of delinquent accounts to external law firms and collections agencies; prepare and audit documentation and placement records; reconcile external recovery reports with internal finance data; run account-level reporting and support ad-hoc data requests to drive recovery strategy and revenue.

Manage high-complexity loan files through origination: verify bank statements, ensure KYC/CIP compliance, triage and resolve issues, coordinate with underwriters and stakeholders, mentor junior processors, and maintain data integrity across loan systems.

Lead and coach a team of direct sales representatives to meet team quota and drive long-term revenue from small businesses. Monitor pipelines, analyze funnel data to identify improvement areas, conduct 1:1s and trainings, and manage priorities in a high-volume transactional environment while collaborating cross-functionally.