Teams at Enova

Leads the Strategic Partners account management function, owns partner onboarding, health reviews, QBRs, renewals, upsell and cross-sell, and manages senior relationships. Builds scalable account-growth playbooks, coaches account managers, develops performance scorecards, forecasts origination, and translates partner feedback into cross-functional priorities. Success is measured through retention, volume growth, tier upgrades, onboarding speed, partner health, and team performance.

Leads commercial collections litigation recovery strategy, directs outside counsel and collection agencies, ensures legal and regulatory compliance, manages partner performance, and develops recovery initiatives for small business loan portfolios. The role handles escalated litigation and post-judgment remedies, collaborates with Collections, Fraud, Legal, and Analytics, supports training and quality control, and delivers performance reporting and process improvements.

The Collections Representative handles customer calls for overdue payments, offers payment solutions, and maintains customer records while ensuring compliance with collection laws.