Jobs at Bridgeway Benefit Technologies

Work with customers and internal teams to implement, configure, test, and train on benefits administration software. Gather and translate requirements into user stories and design documents, prioritize multiple projects, resolve application issues, and maintain product knowledge. Remote role with travel up to 30%.

Design, build, and maintain a scalable cloud platform (AWS/Azure) using IaC, CI/CD, containers, monitoring, and security practices. Drive DevOps/SRE practices, automate infrastructure, resolve incidents, ensure compliance (SOC2/HIPAA/NIST), lead projects, participate in on-call rotation, and leverage generative AI to improve productivity.

Lead end-to-end data conversion projects: analyze, map, transform, and validate large datasets; build and run ETL/ELT processes; resolve data quality issues; coordinate cutovers and go-lives; act as primary technical customer contact; mentor junior staff; and leverage generative AI tools to streamline migrations and improve delivery.

Perform data conversion and validation for customer migrations to the basys platform: test conversion programs, map and analyze data, coordinate with customers, vendors, and internal teams, run conversions, and support validation and Go Live activities.

Work with business analysts and customers to gather requirements, design and build documents/forms/templates, map data fields, configure workflows in proprietary basys software, test and troubleshoot integrations, and use BI tools and generative AI to accelerate delivery.

Serve as post-sale trusted advisor owning onboarding through expansion, driving product adoption, reducing churn, forecasting growth, executing success plans, running QBRs, coordinating cross-functional teams, and using customer data and generative AI to deliver measurable outcomes and revenue expansion.

Design, build, and maintain automated and manual tests and frameworks to ensure software quality. Collaborate with cross-functional teams to define test strategies, execute test suites in CI/CD, report defects, and improve automation coverage and processes. Support functional, regression, performance, usability, and security testing and communicate quality metrics to stakeholders.