Jobs at AHEAD

Perform month-end close tasks including journal entries, accruals, revenue and account reconciliations; validate unbilled/deferred revenue; support billing resolution, ad-hoc analysis, process improvements, and external audit requests while partnering cross-functionally.

Serve as the embedded change lead to drive AI adoption across a business unit: design change strategy, redesign roles and workflows for AI-augmentation, build capability programs, enable managers, run workforce planning, and measure adoption and impact while embedding responsible AI practices.

Design, build, and support large-scale enterprise and service provider routing architectures (BGP, OSPF, IS-IS, MPLS, EVPN). Deploy and troubleshoot core/edge routers, MPLS/VPN services, and peering. Lead upgrades, migrations, and service turn-ups; implement routing security (RPKI, prefix lists, CoPP); produce HLD/LLD, runbooks, migration plans, and knowledge transfer. Manage project workstreams and client engagements.

As a Senior Technical Consultant at AHEAD, you'll lead teams in deploying ServiceNow solutions, providing thought leadership, and managing project deliverables while maintaining expert certifications.

Build and maintain backend services in Python, design REST/GraphQL APIs, integrate LLM/AI workflows, and implement responsive React UIs from designs. Own end-to-end features, ensure observability, security, CI/CD, and collaborate with product and UX teams to deliver production-grade, cloud-native solutions.

As a Principal Consultant in Intelligent Operations, you will lead strategic engagements, guide clients through digital transformation, and mentor junior staff while focusing on observability and automation.

Lead architecture, design, development and deployment of ServiceNow (ITOM) solutions. Mentor and lead project teams, run client workshops and demos, design integrations, contribute to presales, maintain expert certifications, and provide thought leadership across complex, multi-resource programs.

The Principal Technical Consultant leads the design and implementation of Epic environments for healthcare modernization, mentoring team members, advising clients, and ensuring project delivery meets high standards.

Provide advanced support, architecture, implementation, and maintenance of Microsoft-based environments (Windows Server, AD, Entra ID, Exchange, SQL, SharePoint, Office 365, Intune, Azure). Troubleshoot complex server/network issues, perform system maintenance, enforce security, lead projects, and mentor junior team members while staying current with Microsoft technologies and best practices.

The Senior AI Engineer will develop and deploy multi-agent systems, automate workflows, integrate enterprise systems, and mentor junior engineers while ensuring quality and security compliance.

The Senior Data Engineer will design, build, and support data environments, orchestrate pipelines, and implement data solutions for advanced analytics and machine learning, working closely with project teams.

The Principal Technical Consultant leads the design and implementation of technical solutions, mentoring teams, and ensuring projects meet high standards while fostering client relationships and driving business growth.

The Senior Cloud Engineer manages cloud environments, provides advanced operational support, mentors engineers, and oversees incident resolution while liaising with customers to drive platform improvements.

Lead the architecture and deployment of enterprise-grade AI solutions. Collaborate with clients and technical teams to translate requirements into technical designs, ensuring solutions are scalable and secure. Establish engineering standards, mentor teams, and drive the integration of AI into enterprise environments.

The Senior Technical Consultant for ServiceNow will design, develop, and deploy solutions. Responsibilities include leading teams, mentoring staff, and ensuring quality delivery of projects on the ServiceNow platform.

The Principal Consultant leads AI and digital transformation engagements, guides clients in identifying AI opportunities, builds strategies and roadmaps, implements solutions, and develops teams to achieve measurable business outcomes.

The Managed Services Cloud Engineer - FinOps supports financial management and optimization of cloud services, conducts analysis of cloud spend, implements optimization strategies, and collaborates across teams to enhance cloud cost efficiency and governance.

The Senior Technical Consultant leads the design and implementation of enterprise-grade technical solutions, mentors team members, and collaborates on innovations for client projects.

Hands-on technical leader designing, building, and scaling AI-powered operational capabilities for Managed Services. Deliver agentic AI workflows (triage, remediation, RAG knowledge, orchestration), integrate with ITSM, observability, and automation tools, establish guardrails, and drive adoption and measurable operational outcomes like incident deflection and MTTR reduction.

Manage post-booking order execution for assigned accounts: monitor order progress, update systems with shipment and tracking details, coordinate procurement/logistics/warehouse/account teams to resolve blockers, investigate discrepancies, escalate exceptions, and support high-volume delivery planning while improving processes and order visibility.