Top Senior Level Customer Success Jobs in Denver & Boulder, CO

Opportunity to work with the Americas (AMS) President and engage with strategic customers. Responsible for designing and executing the AMS Customer Engagement program, leading executive-level customer engagements, optimizing customer interactions, and developing key metrics. Objective is to deepen strategic customer relationships and contribute to overall growth strategy.

The Customer Development Manager IV is responsible for managing strategic ePay customer relationships, achieving payment portfolio growth, profitability, and revenue retention goals. Key responsibilities include developing strategic account plans, collaborating with partners to drive customer satisfaction, and supporting onboarding efforts for new suppliers. The role requires excellent communication skills, financial acumen, and the ability to work in a fast-paced environment. Travel up to 40% may be required, and remote work is possible.

Digible, Inc. is looking for a VP of Client Services to join their team. The role involves overseeing all functions of the client services department, leading and managing the team, innovating processes, ensuring clients receive a best-in-class experience, and reporting directly to the CXO. Ideal candidates are process-oriented, outcome-driven, experienced in digital marketing and client support, and have strong managerial and leadership skills.

Lead a highly skilled organization focused on providing excellent customer support. Set vision, strategy, and goals for the Customer Support team. Manage and mentor team members, analyze metrics, and oversee BPO relationship. Recruit diverse talent and collaborate on cross-functional projects.

Seeking a Strategic Director, Client Partnerships at Ibotta to drive business impact, develop account strategies, and exceed revenue targets in the CPG sector. Responsible for executing initiatives, connecting with clients, and delivering sales presentations. Must have 7-10+ years of data-driven sales experience and proven ability to sell into high-level leadership. Bachelor's degree preferred. Hybrid position in Denver, CO with some remote work eligibility in specific locations. Travel required. Embrace core values of Integrity, Boldness, Ownership, Teamwork, Transparency & Innovation.

The Head of Customer Experience Learning & Development will lead the design, implementation, and continuous improvement of L&D initiatives for our Engagement, PayOps, Benefits Operations, and Enablement teams. The role involves developing learning strategies, collaborating with stakeholders, evaluating training effectiveness, and staying current with industry trends. Responsibilities also include ensuring that customer service representatives receive comprehensive training and ongoing skill development to deliver exceptional service experiences to customers.