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Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Leads strategy and operations for Klaviyo’s high-touch customer segment. Designs customer experiences, engagement programs, playbooks, and operating models; establishes metrics for adoption, retention, expansion, and sentiment; manages planning and investment decisions; and leads cross-functional strategic projects from concept through launch and measurement. Partners with Customer Success, Sales, Support, Product, and Marketing to improve enterprise customer outcomes and scale CSM effectiveness through data, automation, and AI.
Top Skills:
AIAutomationGainsightSalesforceSnowflakeTableau
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Own customer success capacity and coverage models, account assignments, territory planning, renewal operations reporting, dashboards, and business review data. Analyze churn, coverage gaps, and capacity constraints; provide recommendations to leadership; automate recurring reports; and align definitions across Customer Success, Sales Operations, Finance, and Data teams. The role requires strong SQL, BI, spreadsheet, Salesforce, and Gainsight skills, with preferred Python or Snowflake experience.
Top Skills:
GainsightPythonSalesforceSnowflakeSQLTableau
Financial Services
Drives new client acquisition for wealth management by contacting, qualifying, and engaging prospective clients. Conducts discovery conversations, documents client needs, manages follow-up, tracks pipeline activity in Salesforce, and partners with Advisors to advance opportunities and onboard clients. Meets sales and conversion targets while providing a consultative, client-focused experience.
Top Skills:
Salesforce
Artificial Intelligence • Fintech • Software • Travel
Leads internal, temporary, and BPO customer support teams across voice, chat, and email. Owns CSAT, productivity, quality, adherence, SLA, and staffing performance; coaches employees, manages escalations, supports hiring and onboarding, partners with workforce management and QA, and leads process-improvement initiatives. The manager also uses analytics, AI, and automation tools to improve efficiency and customer experience, manages team administration, and participates in a weekend Manager on Duty rotation.
Top Skills:
AIAssembledAutomationBusiness Intelligence ToolsConversation IntelligenceGrok BotHexLookerSalesforceSentiment AnalysisSlackWorkforce Management Tools
Big Data • Fintech • Mobile • Payments • Financial Services
Leads policy and communications campaigns shaping public understanding of consumer credit. Develops campaign strategy, media narratives, research-backed proof points, reporter and influencer relationships, executive messaging, stakeholder events, and measurement frameworks. Partners with policy, public affairs, legal, brand, and marketing teams to influence media coverage, policymakers, regulators, advocates, and broader public opinion.
Big Data • Fintech • Mobile • Payments • Financial Services
Lead technical strategy and execution for Affirm’s account management team, building secure, scalable fullstack systems and customer account security experiences. Collaborate with product, design, analytics, and engineering teams; establish quality, monitoring, testing, and operational standards; support availability and on-call practices; communicate technical decisions; and mentor engineers.
Top Skills:
AWSKotlinKubernetesMySQLPythonReactVue
Enterprise Web • Hardware • Internet of Things • Software
Manage customer-facing manufacturing digital transformation projects, including plans, timelines, budgets, deliverables, requirements, stakeholder communications, and executive presentations. Guide customers through operational improvements, coordinate internal teams and partners, scope and quote projects, manage technical risks and escalations, and improve internal delivery processes. The role requires manufacturing operations experience, cross-functional stakeholder management, and 25% travel.
Top Skills:
AIClaudeCloud-Native PlatformsMakeManufacturing Execution Systems (Mes)Microsoft CopilotNo-Code PlatformsSaaSZapier
Artificial Intelligence • Cloud • Information Technology • Consulting
Designs, develops, tests, debugs, and integrates systems software, including operating system, networking, utility, and database components. Leads software engineering project teams, represents systems engineering in complex development projects, collaborates with internal and external partners, resolves technical issues, and mentors less-experienced engineers. Requires strong C programming, Linux scripting, software architecture, testing, debugging, and cross-platform systems experience.
Top Skills:
CEmbedded SystemsInfinibandLinuxLinux KernelLinux ScriptingNetworkingOperating SystemsPacket CaptureRdma VerbsWireshark
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Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Manage enterprise strategic sourcing and procurement across complex corporate environments. Lead RFx events, supplier negotiations, TCO analysis, contracts, requisitions, purchase orders, and vendor relationships. Enforce supply chain policies, regulatory requirements, and SOX compliance while delivering cost savings. Use AI-driven market intelligence, Oracle Purchasing, ERP platforms, database reporting, and automated EDI or cXML processing to optimize procurement workflows and forecasting.
Top Skills:
Ai-Driven Market Intelligence ToolsCxmlDatabase Management ToolsEdiErpOracle Purchasing
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Own product vision, roadmaps, technical backlogs, and prioritization for core IT front-end applications supporting Dish TV and Sling TV. Collaborate with IT, Operations, Product, and development teams; lead Agile ceremonies; translate business needs into technical requirements; and support project and release management. The role requires 5+ years of product ownership or management experience, Scrum expertise, and familiarity with Jira, ServiceNow, SDLC, and enterprise IT architecture.
Top Skills:
AgileJIRASafeScrumServicenow
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Analyzes general ledger structures, financial data pipelines, and ERP integrations; automates accounting workflows; develops data quality checks, AI-powered financial models, reporting pipelines, and financial projections. Collaborates with Accounting, Finance, IT, and leadership to modernize financial systems and improve departmental efficiency.
Top Skills:
Ai ToolsAPIsErp SystemsLookerMicrosoft Dynamics 365NetSuiteOracle FinancialsPower BIPythonRRpa PlatformsSAPSQLTableauWorkday
Fintech • Real Estate • Software • Financial Services • PropTech
Manage inbound homeowner leads through the full sales cycle for Hometaps home equity investment: educate, guide applications to close, coordinate with internal teams, maintain high-volume calls and pipeline in Salesforce and proprietary systems, meet sales targets, and ensure regulatory compliance and excellent homeowner experience.
Top Skills:
Hometap Proprietary HubSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Own product strategy, roadmaps, backlogs, and execution for Toast Enterprise’s critical product areas. Partner with engineering, design, R&D, customers, external development teams, and go-to-market functions to deliver strategic features, integrations, and platform offerings. Improve product-market fit for enterprise restaurant customers, monitor team performance and system health, communicate product updates, and advocate for customer needs and AI-enabled product development.
Top Skills:
AgileAi ToolsEnterprise Software
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Own the architecture, development, deployment, and ongoing optimization of enterprise Workday integrations. Partner with HR, payroll, finance, security, and technology stakeholders to translate business needs into secure, scalable designs. Lead troubleshooting, monitoring, governance, release testing, documentation, and production support while mentoring integration peers. The role requires deep Workday integration expertise, strong architecture judgment, knowledge of HR data and processes, and experience delivering complex integrations in enterprise environments.
Top Skills:
AdpBoomiCalculated FieldsCloud ConnectCloudpayCore ConnectorsCustom ReportingEibGreenhouseHttpsJIRAJSONMulesoftNetSuiteOauth 2.0OktaPeciPgpRaasRestSAMLServicenowSftpSoapSsl/TlsWorkday ExtendWorkday Prism AnalyticsWorkday StudioWorkday Web ServicesWsdlXMLXpathXslt
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Develop and scale full-stack software that calculates and delivers restaurant employee pay, including tip pooling, wage calculations, earnings retrieval, and payroll delivery. Responsibilities include designing reliable services, participating in code reviews and architecture discussions, influencing technical roadmaps, and collaborating with product, design, and engineering teams. The role requires backend development, modern web technologies, databases, distributed systems, messaging, microservices, and a strong focus on precision and production reliability.
Top Skills:
Alternative Data StoresDistributed SystemsEnterprise Messaging SystemsGraphQLJavaKotlinMicroservicesReactRestTraditional DatabasesTypescript
HR Tech • Information Technology • Professional Services • Sales • Software
Manage approximately 200 SMB customer accounts, driving renewals, upsells, cross-sells, and expansion revenue. Own the full commercial sales cycle from discovery through negotiation and contract execution, build customer relationships, identify whitespace, forecast pipeline, and partner with Customer Success Managers and Sales Engineers. The role requires SaaS account management experience, consultative selling, strong negotiation skills, CRM proficiency, and Eastern Time Zone availability, with NYC candidates working hybrid.
Top Skills:
CRMGong EngageHcmLinkedin Sales NavigatorMeddpiccPayroll TechnologySaaSSalesforce
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