Top Information Technology Industry Jobs in Denver & Boulder, CO

Own and improve end-to-end payroll and partner operational processes across CX. Design scalable workflows, define SLAs and escalation paths, coordinate incidents, analyze data for trends and risks, and drive cross-functional process standardization using Zendesk, Slack, Asana, and related systems.

Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.

Lead design and deployment of large-scale AI/LLM solutions across hybrid cloud and on-premises environments. Build predictive models for churn, anomaly detection, and forecasting; implement multi-agent/agentic pipelines, MLOps lifecycle (tracking, versioning, drift detection), and benchmark cost/performance. Translate results into executive scorecards and ensure AI governance compliance (NIST AI RMF).

Responsible for proactive technical talent acquisition by sourcing passive candidates, conducting technical interviews, and partnering with engineering leaders to meet hiring targets.

Lead the Billing Operations Audits & Exceptions team to manage workflows, hiring, and performance. Implement AI/ML, automation, and predictive analytics to reduce exceptions, ensure seamless billing system integrations, and build anomaly detection and reporting to meet departmental OKRs.

Lead development and support of enterprise insurance applications on the Microsoft .NET stack. Design, build, and maintain secure, scalable systems and integrations, troubleshoot production issues, modernize architecture and cloud adoption, and improve CI/CD and automated testing while collaborating with product, project, and business stakeholders.

Support C2BMC X‑Lab cybersecurity: tune and optimize security tools, create custom dashboards, integrate security products, troubleshoot and manage upgrades/deployments to improve threat detection and system performance. Work is 100% onsite and supports missile defense networks requiring clearance and facility access.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Design, build, and maintain high-throughput data ingestion and processing pipelines; integrate AI-powered infrastructure; implement and support complex computing algorithms and distributed services; own systems end-to-end including architecture, observability, reliability, and operational support; lead architectural initiatives and reduce system complexity while maintaining performance on large-scale real-time data.

Own production health and performance for AI-enabled claims products across Disability & Leave. Monitor SLAs and UX, lead incident triage and RCA, prioritize fixes with engineering and operations, drive systemic improvements, and oversee FINEOS/Catalyst integration and optimization.

Lead a global campaign operations team to execute multi-channel digital marketing campaigns. Build scalable processes, enablement, and automation; partner on marketing systems, leverage AI to improve workflows, and track campaign KPIs to drive optimization and performance.

Manage relationships for enterprise bank, credit union, and fintech clients. Onboard customers, provide dashboard training, establish business goals, share performance insights, drive renewals, and consult on fraud solutions. Collaborate cross-functionally with Sales, Data Science, Product, and Engineering to maximize customer success and adoption.

Perform end-to-end analytics to quantify partner value and build ROI narratives from pilot datasets. Support sales and partner success with discovery calls, fraud strategy discussions, presentations, technical support, and thought leadership (white papers). Coach team members, maintain customer relationships, and communicate insights to senior stakeholders to drive adoption.

Manage strategic bank, credit union, and fintech accounts to drive adoption, onboarding, and product-driven fraud mitigation. Provide consultative guidance, set business goals, run trainings, share performance data, collaborate cross-functionally, support renewals, and travel to clients as needed.

Hunt and close net-new enterprise cloud managed and professional services deals. Build and manage a 5:1 pipeline-to-quota, engage C-suite stakeholders, leverage cloud partner ecosystems, use Salesforce for forecasting, collaborate cross-functionally, lead contract negotiations, and travel for customer meetings and events.

Lead global Customer Success analytics strategy, architect data and health/adoption models, oversee data pipelines, deliver executive-level storytelling, mentor an analytics team, and drive cross-functional KPI alignment and self-serve BI adoption.

Build and maintain cloud cost monitoring, alerting, and optimization tooling. Develop automation, cost allocation/tagging, data pipelines, dashboards, and integrations with billing APIs. Support FinOps processes, implement cost guardrails, troubleshoot cost systems, participate in on-call rotation, and collaborate with senior engineers and product teams to drive cost-efficient infrastructure and reporting.

The role focuses on implementing cost optimization solutions for cloud infrastructure through automation and collaboration across teams, enhancing FinOps practices.