Top Information Technology Industry Jobs in Denver & Boulder, CO

Partners with business leaders and People Team stakeholders to deliver employee experience strategies, resolve complex HR and employee relations issues, support lifecycle processes, analyze workforce data, and improve engagement and operational effectiveness. The role provides coaching, advises on HR policies, leads cross-functional people initiatives, and mentors junior People Experience Partners across multiple locations.

Leads strategic planning and high-visibility, cross-functional programs for the Retail Wireless organization. Develops executive narratives, board presentations, and data-driven communications; tracks departmental objectives; resolves process gaps; and facilitates executive governance. The role also uses AI tools to accelerate reporting, data synthesis, and workflow efficiency while supporting budget management, resource allocation, and performance analysis.

Analyzes customer experience operations using AI tools, call data, KPI trends, and platforms such as Tableau, Snowflake, and Databricks. Identifies systemic issues and root causes, develops agent tools and documentation, supports wireless technology processes, and partners with training and cross-functional teams on launches and process improvements. Conducts call listening and agent sessions, performs needs assessments and cost-benefit analyses, and delivers actionable recommendations to improve operational efficiency and customer experience.

Provides Tier 3 and Tier 4 technical support for commercial video and internet products. Diagnoses hardware, software, Linux, Android, networking, and RF/QAM issues; reproduces defects in laboratory environments; partners with engineering, QA, manufacturers, and field teams; performs release testing; maintains technical documentation and training materials; and manages escalation cases and resolution metrics in Salesforce.

Develops automated validation and test solutions for enterprise SSD firmware, including functional, performance, stress, interoperability, and negative testing. Investigates regressions and field failures through root-cause analysis, enhances CI-based regression and reporting systems, and collaborates with firmware, hardware, and systems engineering teams. Applies Python, machine learning concepts, and AI-assisted development tools to improve testing, debugging, data analysis, and engineering productivity.

Supports full-cycle recruiting by creating requisitions and job descriptions, screening applicants, conducting phone interviews, coordinating interviews, managing hiring actions and offer details, and assisting with immigration-related processes. Partners with recruiting stakeholders and HR support teams to improve processes, respond to candidates, onboard recruiting staff, and coordinate meetings and training. Requires strong communication, organization, ownership, and ATS experience.

Provides inbound customer support for Vertafore software through calls, chats, emails, and cases. Resolves basic product, computer software, network, database, and operating system issues; documents resolutions; educates customers on self-service; tracks problem trends; coordinates with internal teams; and assists peers. The role requires office-based or hybrid work, up to 10% travel, and familiarity with SQL, Windows environments, or accounting is beneficial.

The Senior Project Manager leads complex technology projects for enterprise and government clients from initiation through closure. Responsibilities include managing scope, schedules, budgets, profitability, risks, contracts, vendors, resources, quality, compliance, and stakeholder communications. The role requires coordinating cross-functional teams, managing government contract requirements, overseeing project changes and deliverables, mentoring team members, and presenting updates to executives and clients. Travel up to 25% and occasional work outside standard hours may be required.

Support accounts receivable operations, including collections strategies, cash application, rebills, reconciliations, refunds, and credit management. The role focuses on optimizing cash flow, reducing bad debt and DSO, maintaining accounting and SOX controls, improving processes and systems, ensuring data accuracy, communicating with stakeholders and customers, and mentoring junior team members.

Owns enterprise AI security assessment, architecture, and control programs. The role evaluates AI systems, vendors, platforms, and shadow AI; designs secure architectures, guardrails, identity models, sandboxes, gateways, and runtime controls; and develops detection and response capabilities for prompt injection, jailbreaks, data leakage, and tool misuse. The engineer partners with governance, identity, platform, engineering, and security operations teams, advises senior leaders, drives remediation, and mentors security professionals.

Manage high-volume inbound and outbound customer engagements for SMB accounts, leading consultative retention, contract, pricing, and objection-handling conversations. Diagnose customer needs, use account data to drive decisions, document interactions accurately, and collaborate with Sales, Support, Product, and Finance. The role focuses on customer outcomes, retention, platform adoption, escalation support, and surfacing customer and competitive insights.

Lead Toast’s high-volume customer training team across U.S. and international markets. The role owns training strategy, scalability, quality standards, scheduling, capacity planning, team development, stakeholder alignment, and data-driven program improvement. It also guides AI adoption in live training, content development, and trainer coaching while partnering with Customer Success, Product, Marketing, Learning Design, and Enablement teams to improve customer adoption and retention.

Own Toast’s Voice of the Customer program across customer segments, analyzing NPS, CSAT, CES, qualitative feedback, and business metrics. Identify root causes of customer pain, develop data-driven recommendations, improve CX measurement practices, and influence cross-functional teams to prioritize customer-focused solutions. The role also builds listening channels, promotes customer-centric decision-making, and aligns CX priorities with organizational goals.

Advise customers, prospects, and internal teams on best-practice use of LogicMonitor’s observability platform. Remove technical barriers, provide enablement and training, translate customer needs into product and engineering priorities, develop reusable tools and frameworks, and support sales, customer success, professional services, and product teams. The role requires deep IT infrastructure, cloud, virtualization, networking, databases, APIs, troubleshooting, technical writing, and presentation expertise.

Supports senior engineers with the analysis, design, and evaluation of mechanical systems, components, propulsion, structures, and environmental systems. Collects and analyzes data, resolves routine technical problems, prepares technical documentation, and communicates findings. Collaborates with cross-functional teams to meet project goals and deadlines. Requires a related bachelor’s degree or equivalent experience and 0–2 years of experience.

Manufacturing Engineer Intern participating in a 12-week summer academy, gaining hands-on technical experience, learning business processes, collaborating cross-functionally, and contributing to aerospace and defense manufacturing projects. The role includes mentorship, technical development, workshops, and leadership sessions. Applicants must be enrolled undergraduates graduating between December 2027 and June 2028, demonstrate strong communication and organizational skills, and be able to obtain and maintain a U.S. security clearance.

Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.

Leads Motive’s global security compliance, privacy, risk, audit, customer trust, and AI governance functions. Builds integrated controls across ISO, SOC, PCI DSS, FedRAMP, GDPR, and related frameworks; manages audits, privacy operations, international regulatory readiness, customer security reviews, policies, training, and human risk. The role also establishes AI-first automation, AI governance, and a path to FedRAMP while leading a distributed team and partnering across Legal, Engineering, Product, IT, Finance, Sales, and Customer Success.

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.

Leads quality, coaching, leadership development, performance improvement, and change management across lottery fulfillment centers. Uses analytics to identify trends, establish KPIs, improve customer experiences, and guide operational decisions. Manages project managers, oversees cross-functional initiatives, supports adoption of new processes and technologies, and ensures compliance with regulatory requirements. The role requires stakeholder influence, team leadership, complex project management, and travel to fulfillment centers nationwide.

Design and evolve the architecture of DraftKings’ regulated prediction-markets exchange. Own the technical roadmap, distributed-system foundations, scalability, reliability, performance, operational health, and resilience testing. Collaborate with product, infrastructure, platform, brokers, market makers, and clearing partners. Contribute hands-on to critical systems, guide design standards, mentor engineers, and implement AI tooling and guardrails for engineering workflows.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.