Top Customer Success & Experience Jobs in CO

Configure, troubleshoot, and maintain client FareHarbor dashboards; collaborate with Sales, Onboard, Support, and Account teams; prioritize multiple projects, provide product feedback, and support seasonal initiatives.

Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.

Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.

Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.

Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.

Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.

The FHS Client Success Portfolio Manager will manage a portfolio of high-value clients, ensuring they utilize FareHarbor’s tools effectively and drive growth through strategic partnerships and data analysis.

The Enterprise Account Manager manages FareHarbor's highest grossing clients, ensuring service quality and growth opportunities while resolving booking challenges.