Manage a portfolio of North American clients to drive adoption, retention, and revenue growth. Resolve inbound client issues, recommend strategic improvements, lead client and internal projects, meet KPIs for growth, communication SLAs, and retention, and advise clients using product and industry expertise.

The Director of Client Onboarding & Enablement will lead a large team to enhance client onboarding experiences, improve operational efficiency, and drive client success through strategic training and automation efforts.