Lead the U.S. customer onboarding function by managing 5–6 Launch Representatives, owning deployment performance and ARR, improving launch efficiency and customer outcomes, and establishing scalable operating rhythms. The role involves coaching, capacity planning, process improvement, cross-functional collaboration with Sales, Support, Rev Ops, Product, and Engineering, and ensuring ranchers successfully adopt Halter’s platform.

Own end-to-end onboarding for complex enterprise ranching customers across multiple sites. Build rollout plans, manage executives and field teams, lead training and change management, resolve deployment issues, coordinate cross-functional partners, and optimize onboarding processes for scalable adoption. The role combines strategic stakeholder management with hands-on field work and requires regular travel to customer ranches.

Lead end-to-end deployments of Halter on new ranches: train animals and operators, manage timelines, solve field problems, coordinate cross-functional teams, and set customers up for long-term success.