Workplace & HR Operations Manager

Description

Who we are

Founded in 2016, Lusha grew from a bootstrapped startup to a $1.5B unicorn, backed by $245M in investments and trusted by sales teams at Google, Zendesk, and Yotpo. 

Lusha is an AI-powered sales intelligence platform, changing the B2B sales experience with a new approach called Sales Streaming. Allowing salespeople to spend most of their time selling instead of wasting time and effort on manual prospecting.

With 1.5M+ users, 200M+ contacts, and 40K new signups every month, we’re the engine behind modern GTM teams. And we’re just getting started.

Where does this role fit in our vision?

Every role at our company is designed with a clear purpose—to integrate collective efforts into our shared success, functioning as pieces of a collective brain.We’re looking for a highly organized, proactive and resourceful Workplace & HR Operations Manager to lead and optimize the day-to-day operations of our physical work environment. This is a high-impact role at the heart of the organization — combining operational excellence, vendor and infrastructure management, and workplace experience strategy.

What will you be responsible for?

• Managing operations across three office floors in Israel, ensuring a smooth and welcoming environment, while supporting global office alignment in London, Sydney, and Boston.
• Conducting seamless onboarding and offboarding processes to ensure a positive employee experience.
• Owning relationships and contracts with external vendors (cleaning, maintenance, food, security, etc.).
• Managing end-to-end travel logistics, including flights, accommodations, and itineraries.
• Leading space planning, office moves, and infrastructure upgrades as the company grows.
• As part of the HR division, working closely with all HR functions and partnering on cross-organizational projects. Collaborating with IT, Finance, Legal, and Procurement to ensure seamless cross-functional cooperation.
• Managing and updating the Human Resource Information System (HRIS), and creating and implementing workplace policies, systems, and tools to improve employee experience and operational efficiency.
• Delivering internal communications related to office logistics and updates.
• Identifying opportunities for cost savings and process optimization without compromising quality or experience.
• Managing a significant annual budget for office operations, infrastructure, and workplace services, while continuously seeking opportunities for cost savings and operational improvements.

Here’s what we need from you:

• 3+ years of experience in office operations, facilities management, or executive assistance in a fast-paced company.
• Proven experience managing complex travel and calendar coordination.
• Strong organizational skills, attention to detail, and the ability to manage multiple complex projects simultaneously.
• Excellent communication skills in Hebrew and English, both written and verbal
• High emotional intelligence, with a passion for creating a positive and productive workplace experience.
• Tech-savvy and comfortable with tools like G-suit, Slack, BambooHR, and scheduling platforms.
• Ability to work both strategically and hands-on — from Project management to getting things done on the ground.
• AI-savvy: comfortable working with AI tools and staying ahead of emerging trends.

Why You’ll Love This Role

Because you’ll be at the center of everything: helping leaders lead, helping teams thrive, and creating an environment that reflects who we are and what we value.

We’re dreamers, innovators, and learners, driven by simplicity, collaboration, and trust.

At Lusha, your work matters. Your voice is heard. And your growth is part of our growth.

Ready to join us? Let’s build the future of sales, together.

Requirements
None