Workplace Experience Manager

Company Overview
Closinglock is modernizing the real estate world's way of transferring information and funds to eliminate wire fraud and provide a secure, easy-to-use platform for title companies, law firms, and other financial services to protect themselves and their clients from wire fraud. We act in the long-term best interests of our customers by understanding their problems. When our customers win, we win. To date, we have protected over $250B+ in funds related to residential property transactions. Closinglock's platform has been used by clients in all 50 states and across 42 countries.
Closinglock was founded in 2017 by Andy White, CEO, and his wife, Abigail White. The company is headquartered in Austin, TX, with an office in downtown Austin. Today the company has grown to 90+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance.
Mission : Simplify the real estate closing experience for all parties
Vision : Provide a secure and efficient transfer of data and funds
The inherent value of what we offer with our fraud prevention platform and modern payment solution for real estate is protecting a homebuyer's largest investment in their life.
We are rapidly growing our team and are looking for more incredible talent. Our current team is built of top performers from world-class companies, and we will continue to hire that way. We firmly believe that top performers want to work with other top performers. We have a lot of fun at work because we trust each other and respect each other's talents, abilities, and experiences. We are hyper-focused on a common vision, and our company strength is based on the unparalleled quality of our team. There is no limit to what we can accomplish together!
Check out our website to learn more about our company.
About the Role
We are looking for a highly organized and people-focused Workplace Experience Manager to oversee the day-to-day operations of our Austin office and ensure an exceptional experience for both employees and guests. This role blends office management, HR coordination, and cultural stewardship. You will be responsible for maintaining a welcoming, efficient, and fun work environment that supports productivity, collaboration, and Closinglock's company values.
Responsibilities

• Office & Facilities Management: Oversee building maintenance, office supplies, and vendor relationships to keep the office running smoothly.
• Catering & Hospitality: Coordinate weekly office lunches, snacks, and beverages to support team connection and morale.
• Executive Support: Provide administrative assistance to the executive team, including scheduling, travel, and meeting coordination.
• Event Planning: Organize company events, celebrations, and team-building activities that enhance culture and employee engagement.
• HR Coordination: Support HR initiatives such as employee record-keeping, benefits coordination, and policy updates.
• Onboarding: Assist the new hire onboarding process to ensure employees feel welcomed, prepared, and connected from day one.
• Culture & Office Vibes: Foster a positive, inclusive, and engaging workplace atmosphere by maintaining a thoughtful and inviting office environment.

Qualifications

• 3+ years of experience in office management, workplace experience, HR coordination, or similar roles.
• Strong organizational and multitasking skills with excellent attention to detail.
• Exceptional communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• A proactive, creative, and solutions-oriented mindset.
• Experience in a fast-paced startup or tech environment

This is a full-time, in-person position in our Austin, TX office.
Perks & Benefits
At Closinglock, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs. These benefits include:

• Work-life balance
• Competitive Salary
• Equity compensation
• Medical, Dental, Vision, and Life Insurance
• Unlimited PTO
• 401k Match
• Maternity/paternity leave
• Monthly team get-togethers (Lunches, social events, sports outings, etc)

Closinglock is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.