Workforce Management Application Director

MAJOR RESPONSIBILITIES

• Responsible for the planning, development, implementation, and operation of applications within application scope which includes documenting and evaluating current systems, recommending, and justifying improved systems, contributing to priorities for system implementation, staffing resources, and developing the conceptual design for each improved application.
• Ensures that applications are designed and interfaced in a manner, which satisfies the users of the systems, and that all information is maintained, accessible, and integrated to satisfy both providers and users. Is the primary contact for operational leadership in the corresponding application area.
• Responsible for executing and providing the results and conclusions of all phases of system applications, as defined by the long-range systems plan and the conceptual design, are accomplished according to established time frames. Communicates accordingly with various users, committees, and affiliates related to system plans, designs, and project status.
• Consults with users to identity, evaluate and formulate strategies to deal with opportunities for improvement in applications. Manages and provides support for changes/enhancements ensuring proper analysis, testing, change management and user input processes are followed.
• Assists with the management of hardware, software and/or consultant contracts and service agreements. Establishes and maintains vendor relationships.
• Oversees the development, execution, administration, and evaluation of information systems processes and mechanisms to support the mission, vision, values, and strategic initiatives.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Level of Education:  Bachelor's degree in information technology or related field

Years of Experience:  7 years of experience in information systems, solution design, systems development, implementation, and installation within a complex environment. Includes 3 years of management experience in project management and managing multi-discipline work teams.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Demonstrated leadership skills and proven track record of managing/directing technical staff and financial resources through various system life cycle phases.
• Experience with systems design and development from business requirements analysis through day-to-day management, and advanced project management skills.
• Extensive knowledge of effective best practice in information systems operations, regulations, and guidelines. Skills and demonstrated experience in establishing excellent working relationships and strategic partnering with various teams.
• Strong communication skills and the ability to communicate effectively with all levels of employees.
• An understanding of health care delivery and health care dynamics within a large integrated health care system.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• This position requires travel, therefore, will be exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to a normal office environment.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.