Designs and executes QA test plans for Windows applications, systems, endpoint management solutions, software packages, virtual machines, and enterprise IT workflows. Validates Intune deployments, Windows OS configurations, Hyper-V environments, file permissions, installations, upgrades, and system performance. Troubleshoots issues, documents defects, supports root cause analysis, and collaborates with development teams. The role also provides Windows administration and IT support while contributing to automation initiatives.
Job Title: Windows Administrator/QA Engineer (IT Systems & Endpoint Management)
Overview
We are seeking a detail-oriented and technically strong Windows Administrator/QA Engineer with hands-on experience in IT systems, endpoint management, and Windows operating system environment. This role blends quality assurance with IT support expertise, ensuring reliability, performance, and usability across Windows-based systems and infrastructure.
Key Responsibilities
- Design, develop, and execute test plans and test cases for Windows-based applications and systems
- Validate software packages, installations, upgrades, and configurations in Windows environments
- Perform QA validation on endpoint management solutions, including Microsoft Intune deployments
- Test and troubleshoot Windows OS issues across multiple versions (Windows 10/11, Windows Server)
- Support and validate VM environments, including provisioning, configuration, and testing
- Install, configure, and troubleshoot Hyper-V environments and virtual machines
- Validate file system operations, permissions, and enterprise file management processes
- Perform regression, functional, and system testing across enterprise IT workflows
- Document defects clearly and work with development to drive resolution
- Support automation initiatives where applicable to improve QA efficiency
Required Qualifications
- 3–6+ years of experience in QA Engineering with strong Windows ecosystem exposure
- Hands-on experience with Windows OS (10/11) and Windows Server environments
- Experience with Microsoft Intune or similar endpoint/device management platforms
- Strong knowledge of software packaging, installation, and troubleshooting
- Experience working with virtual machines and virtualization platforms
- Practical experience with Hyper-V installation, configuration, and support
- Background in IT Helpdesk or Desktop Support environments
- Solid understanding of file systems, permissions, and enterprise file management
- Strong troubleshooting and root cause analysis skills
- Excellent written and verbal communication skills
Preferred Qualifications
- Experience with test automation tools or scripting (PowerShell preferred)
- Familiarity with Azure-based environments and cloud-managed endpoints
- Exposure to security practices, patching, and vulnerability validation
- Experience in enterprise IT environments supporting multiple users/endpoints
Key Skills
- Windows Systems QA
- Endpoint Management (Intune)
- Virtualization (Hyper-V, VMs)
- Software Packaging & Deployment
- IT Troubleshooting & Support
- Test Planning & Execution
- File System & Permissions Management
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