West Director, Physician Programs

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

This is a field-based role. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose: The Director, Healthcare Solutions is responsible for developing and managing a high-performing team, building strategic relationships with healthcare executives, and building MCS programs within and across IDNs to drive growth at targeted accounts. This role will establish and execute account strategies to align internal resources with customer needs, ensuring integration of solutions that support both the company’s and customers' long-term objectives. 

This role demands a driven, strategic leader with the vision to shape and grow key account relationships within the healthcare sector, creating and delivering impactful solutions that highlight clinical and value-based solutions aligned with our mission to improve patient care and operational outcomes. 

Key Responsibilities 

• Team Leadership  

• Recruit, develop and maintain a team of highly functional leaders, setting direction, and overseeing performance to drive team success within Healthcare Solutions. 

• Ensure all activities adhere to the highest standards of integrity and comply with regulatory requirements, company policies, and industry standards, maintaining full compliance with governing bodies. 

• Strategic Relationship Development  

• Cultivate sustainable relationships with healthcare executives, clinicians, and other key decision-makers to support account growth, strategic alignment, and increased influence in the market. 

• Coordinate with internal resources to address customer needs and facilitate the successful adoption of solutions, fostering strong internal and external relationships to ensure cohesive program execution. 

• Account Strategy & Planning  

• Lead the development of comprehensive account plans for healthcare systems and IDNs. Collaborate across functions (e.g., Healthcare Solutions, Commercial Team, Professional Education, Data Analytics) to align customer needs with internal capabilities. 

• Account Assessment & Optimization  

• Analyze customer data, assess needs, and work with field sales and other commercial resources to enhance customer satisfaction and achieve business objectives. 

Required Qualifications 

Education: Bachelor’s Degree (Master’s Degree preferred) 

Experience: 15+ years in customer facing roles in medical device or healthcare related industry with diverse experience in sales, strategic accounts, marketing, and/or finance; 5+ years in people leadership with proved track record of success. Preference given to healthcare experience in the MCS or Cardiovascular space. 

Skills: 

• Prior KOL management experience 

• Prior experience creating and implementing strategic programs within and across health care systems 

• Strong ability to navigate multiple stakeholders and align cross functional resources to support a successful implementation to an account strategy 

• Mastery of cardiac anatomy and clinical data 

• Ability to travel extensively, including weekends (up to 70%) 

• Strong understanding of U.S. healthcare policy, hospital, and physician reimbursement 

• Exceptional interpersonal skills, capable of building relationships across organizational levels (both internally and externally) 

• Balance between strategic planning and tactical execution 

Preferred Qualifications 

• Education: Bachelor’s or Master’s in Business, Marketing, Life Sciences, or related field 

• Skills: 

• Advanced communication skills, particularly in setting performance expectations 

• Results-driven with clear goal-setting abilities 

• Business acumen with a solid understanding of organizational dynamics 

• Strong project management capabilities 

• Advanced MS Office proficiency (Excel, PowerPoint) 

Key Working Relationships 

• Internal: Collaborates with Professional Education, Therapy Awareness, General Managers, Commercial Marketing, Global Strategic Marketing, HR, and Data Analytics. 

• External: Manages partnerships with customers and third-party vendors 

Decision-Making Authority 

This position holds decision-making authority for hiring, pay adjustments, promotions, performance reviews, and budget recommendations. 

The base pay range for this role is $150,000 - $258,750  

The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.

This position is eligible for a car allowance through the Company’s FLEET program.

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year

• Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

• Holiday pay, including Floating Holidays –13 days per calendar year

• Work, Personal and Family Time - up to 40 hours per calendar year

• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

• Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member

• Caregiver Leave – 10 days

• Volunteer Leave – 4 days

• Military Spouse Time-Off – 80 hours

For additional general information on Company benefits, please go to:

• https://www.careers.jnj.com/employee-benefits

This job posting is anticipated to close on 12/31/2025. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.