Website Product Coordinator

Company:Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Website Product Coordinator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As a Website Product Coordinator, you’ll play a key role in shaping the digital presence of Marsh McLennan Agency. Join our team to help create engaging online experiences that drive user engagement, lead conversion, and digital growth. You’ll have the opportunity to collaborate with talented colleagues, contribute innovative solutions, and make a meaningful impact on our web platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support website compliance, site consolidation, and optimization of our online presence across digital platforms.

• Assist with collecting and translating business requirements, managing workflows, and conducting thorough site testing for monthly deployments.

• Troubleshoot website and platform issues, partnering with web developers and the Digital Marketing team to resolve them.

• Monitor Core Web Vitals, performance metrics, and technical SEO to identify issues and improve site health.

• Communicate site changes, downtime, bugs, and resolutions to the appropriate stakeholders.

• Train internal teams on content authoring best practices and document new features after development releases.

• Clearly explain complex digital concepts to colleagues with different levels of technical expertise.

• Continuously learn through hands-on work and collaboration with cross-functional teams and external partners.

• Occasional travel may be required.  Travel may consist of off-site venues, occasional overnight stay, visits to other operating companies.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor’s degree in marketing, computer science, business or related area, or equivalent work experience.

• 1-3 years of website experience, with foundational knowledge of HTML, CSS and JavaScript.  Specific experience with Adobe Experience Manager CMS, a major plus.

• Strong interpersonal skills with the ability to collaborate effectively with team members and stakeholders.

• Experience using ticketing systems such as ADO, JIRA, or ServiceNow.

• Familiarity with A/B testing and optimization tools (Adobe Target, Optimizely), site performance and vitals monitoring tools (Google Search Console, Google Lighthouse), and tag management systems (Google Tag Manager, Adobe Launch) preferred.

• Exposure to web analytics tools (Google Analytics, Adobe Analytics) and data to drive decisions, identify opportunities, and validate the success of site changes/enhancements.

• Experience with web accessibility standards.

• Proven track record of effectively managing multiple projects/tasks of varying complexities in a fast-paced, deadline-driven environment.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering

• Tuition reimbursement and professional development opportunities

• Remote work

• Charitable contribution match programs

• Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

• Instagram

• Facebook

• X

• LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Remote

The applicable base salary range for this role is $46,500 to $81,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until:

April 24, 2026