Design and deliver voice user interface solutions, create call flow diagrams, conduct usability testing, and optimize IVR applications.
About Us
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Gather requirements for and design speech and DTMF IVR applications
- Create call flow diagrams and voice user interface design specifications
- Work collaboratively with peers and customers to create user-centered IVR designs
- Conduct usability testing
- Tune applications for optimum performance
- Support speech scientist in grammar design and tuning
- Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology
Background and Skills
- 5+ years professional experience as a user interface designer
- Linguistics, cognitive psychology, or behavioral sciences
- Computer science experience a plus
- Excellent verbal and written communication skills
Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
Top Skills
Call Flow Design
Ivr
Speech Applications
Similar Jobs
Software • Defense
The Platform Engineer will automate, secure, and scale Onebrief's platform, collaborating with teams to enhance infrastructure and ensure compliance with DoD requirements.
Top Skills:
AnsibleAWSAzureBashDatadogDockerElkGithub ActionsGitlab Ci/CdGoGCPGrafanaJenkinsKubernetesPrometheusPythonTerraform
Fintech • Financial Services
Responsible for designing, implementing, and maintaining secure remote access solutions. Lead incident response activities, perform risk assessments, and provide security consulting for enterprise projects.
Top Skills:
CryptographyEndpoint SecurityFirewall TechnologiesIdentity And Access ManagementInformation SecurityPalo Alto GlobalprotectRemote AccessSecure Sdlc
Fintech • Financial Services
Lead and support security incident response, design secure solutions, conduct risk assessments, and consult on enterprise security projects.
Top Skills:
CryptographyDigital Certificate ManagementEndpoint SecurityIdentity ProvidersPalo Alto GlobalprotectSecurity ToolsZero Trust Network Access
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
