Provide remote customer support and logistics assistance for a U.S. home improvement company: respond to inquiries by email/phone, schedule meetings, manage contacts and vendors, enter and organize large volumes of data, and resolve client service requests promptly. Role is 100% remote, 40 hours/week, independent-contractor with performance bonuses.
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
MyVA Support is seeking VAs based in LATAM with advanced English proficiency (C1), strong customer service, and data entry skills—particularly those with prior experience working at Home Depot or in home improvement retail environments. This is a 100% remote position, 40 hours per week, with consistent scheduling and performance-based bonuses.
You’ll be supporting a U.S.-based company in the home improvement and logistics industry, offering tailored solutions for construction professionals and residential clients. Your familiarity with retail workflows, inventory coordination, and customer engagement will be highly valued in this role.
Primary Responsibilities May Include (but are not limited to):
- Responding to customer inquiries via email and phone
- Scheduling meetings and coordinating logistics
- Managing contact and vendor lists
- Inputting and organizing large volumes of data
- Addressing client service requests in a timely, solutions-oriented manner
Important Note: As an independent contractor, you are responsible for handling your own contributions to local or national government entities (including income taxes, health insurance, and social security obligations).
Requirements
- Proven experience working at Home Depot or in a similar home improvement retail environment is a plus.
- Customer service and data entry experience
- Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
- Comfortable using Google Workspace tools (Gmail, Meet, Docs, Sheets, Slides, etc.)
- Ability to prioritize tasks and work efficiently under pressure
- Minimum of 1 year in a customer service role
- English proficiency at C1 level
- Personal laptop/desktop and headset
- High-speed internet connection (minimum 100 MB)
Benefits
- Fully remote position
- $25 USD reliability bonus (paid in local currency)
- $50 USD productivity bonus (paid in local currency)
- $50 USD consecutive reliability bonus (paid in local currency)
Similar Jobs
Beauty • Robotics • Design • Appliances • Manufacturing
Lead CX analytics strategy and operations by standardizing metrics, enabling self-service analytics, and embedding AI in the analytics lifecycle to enhance decision-making processes.
Top Skills:
Ai/MlDbtSnowflakeSQL
Beauty • Robotics • Design • Appliances • Manufacturing
The Senior Consumer Insights Analyst leads consumer insights within cross-functional teams by managing research processes, synthesizing data, and delivering actionable findings to influence product development and strategy.
Top Skills:
Consumer ResearchData Analysis
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead end-to-end product design for web and mobile, driving strategy, customer research, and execution. Ship high-impact designs, mentor teammates, collaborate closely with product and engineering, and engage customers to validate solutions that improve safety, efficiency, and sustainability across physical operations industries.
Top Skills:
CursorFigmaFigma Make
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
