Videographer/Editor, Global Employee Communications and Engagement

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you'll do:
As a Videographer/Editor on the Global Employee Communications and Engagement team, you will plan, film, and edit video content that helps us bring ServiceNow's People Pact to life: our commitment to help our employees live their best lives, do their best work, and fulfill our together. Your work will build and preserve our unique culture for current and prospective talent. This includes video content featuring our employees and leaders that's shared on our internal and external channels.
We're looking for a skilled storyteller with a proven track record of creating compelling, dynamic content, and who is experienced in collaborating with corporate communications teams. You are comfortable both bringing new ideas to the table and delivering on the ideas of our leaders and team members. You're skilled in both traditional video production and modern AI-powered workflows. You can manage a fast-paced and high-visibility workload, are a quick and creative thinker, excel in building relationships, are flexible, and bring rigorous attention to detail and urgency to everything you do. You also like to have some fun along the way (no stale corporate videos here!).
In a nutshell, the ideal candidate will be a creative, seasoned videographer/editor with a strong passion for crafting emotional, bold, consumer-grade, people-focused content. With in-person video shoots as a key requirement of this role, the candidate will be based in Santa Clara, our corporate headquarters location. A portfolio of relevant video content samples will be requested.
How you'll do it:

• Create video content featuring our employees, leaders, offices around the world, and unique components of our culture to be shown on our internal and external channels.

• Lead in-person shoots in Santa Clara and other office locations around the world (includes monthly CEO shoots).

• Participate in creative brainstorming of new video concepts that help meet our desired business outcomes.

• Lead full video production workstream for projects including development of workback schedules, contracting vendors as needed for special effects, video talent or on-site crew, and guiding pre- and post-production logistics.

• Manage multiple concurrent video projects, ranging from simple editing work to full productions. Works well under pressure and tight deadlines and can quickly turn around updated versions of the same video.

• Work with content producers to edit all footage into final versions; create social cuts for our internal and external channels.

• Partner with our other videographers and editors on the team to deliver projects, offer creative ideas, and develop best practices.

Qualifications
Desired knowledge, skills, abilities, and experience:

• 8-10 years video production experience, preferably including some in corporate or employee communications

• Required to work in the Santa Clara office frequently

• Willingness to travel for occasional national/international video projects required

• Ability to flex with fast growth and frequent change, and adapt plans and approaches in real-time (experience in a hypergrowth tech company is a plus!)

• Experience crafting executive-level video content/working with senior executives.

• Expert at working in a matrixed environment and strong cross-functional collaboration skills across agency partners, business partners, and vendors

• Exceptional storytelling capability across multiple media

• Attention to detail and accuracy in all deliverables

• Ability to manage multiple video projects simultaneously and drive strong work-back plans

• Must be familiar with use, setup, and breakdown of cameras and film/lighting/audio equipment. Knowledge of Sony and Black Magic is a plus.

• Proficiency with Adobe Suite (Premiere, AfterEffects, PhotoShop, Illustrator, etc.)

• Experience using AI-powered editing tools to streamline pre- and post-production

• Curiosity to use emerging AI tools and workflows

• Script writing, set production, direction and animation skills are a plus

For positions in this location, we offer a base pay of $111,700 - $170,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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