Vice President, Enterprise Sales, Digital Business, North America

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Opportunity

Reporting to the Senior Vice President, Global Sales & Strategic Partnerships, Digital Business, the Vice President, Enterprise Sales, North America Digital Business (VP) serves as the primary commercial architect for the region.  This executive leader is tasked with accelerating revenue growth and expanding the market footprint of Iron Mountain’s Digital Solutions, a critical growth engine for the enterprise.  You will lead a sophisticated commercial organization, steering business development strategy and operational execution to transform how the world's leading organizations activate their most valuable data.

As a key member of the leadership team, you will manage a robust portfolio of sales activity metrics, including bookings, pipeline creation, and revenue targets.  Beyond driving numbers, you will be a cultural catalyst, embedding a solution-selling mindset and fostering high-level executive relationships that position Iron Mountain as an indispensable partner in the digital landscape.

Role and Responsibilities

• Strategic Commercial Leadership: Drive comprehensive bookings and revenue growth by architecting a high-impact strategy that maximizes upsell, cross-sell, and net-new market opportunities in the enterprise segment.

• Executive Team Development: Lead and inspire the North America Digital Business Unit enterprise sales organization by setting equitable yet challenging targets, establishing motivational frameworks, and championing transparent career-pathing.

• Cross-Functional Orchestration: Collaborate deeply with Marketing, Sales Operations, Sales Enablement, and technical teams to increase market share and build distinctive, value-driven solutions for global enterprise clients. Ensure that the team's account plans address advanced scenario planning including impacts resulting from changes in the customer's business strategy, product development pipeline, and M&A. 

• High-Stakes Account Advocacy: Act as the "Voice of the Customer" within the region, ensuring service levels exceed expectations and maintaining senior-level liaison status to resolve complex delivery and support issues.

• Sophisticated Sales Governance: Ensure the consistent execution of the Iron Mountain sales process, utilizing rigorous opportunity metrics, advanced account planning, and high-quality management reporting.

• Talent Acquisition and Retention: Partner with Human Resources leadership to execute a recruitment and training strategy, attracting and retaining top-tier sales talent within a high-performance culture. 

• Fiscal Stewardship: Manage selling expenses in alignment with budgetary requirements, working closely with Finance to ensure sustainable growth and profitability.

Skill and Competencies

• Results-Oriented Leadership: Demonstrates a high degree of urgency in driving key performance indicators and market expansion. Proven ability to manage high-level team performance while maintaining a relentless focus on achieving strategic business outcomes.

• Executive Presence: Adept at cultivating and strengthening C-Suite relationships to gain a deep understanding of client motivations. Acts as a strategic advisor to preempt competitive inroads and expertly coordinates internal account teams to deliver unified executive messaging.

• Talent and Organizational Development: Highly committed to the lifecycle of talent management—from strategic hiring to long-term retention. Passionate about building high-performance, sustainable teams that are culturally aligned with the organization’s overarching goals.

• Collaborative Orchestration: Expert at navigating a large, global matrixed organization. Fosters cross-functional and regional collaboration to ensure the right subject matter experts are engaged at critical junctures. Capable of leading planning sessions that generate innovative ideas while remaining effective in ambiguous environments.

• Customer Obsession: Master of opportunity qualification, ensuring a “fit for purpose” application of Iron Mountain’s digital offerings. Dedicated to validating solutions against the customer’s most complex strategic requirements to ensure long-term value realization.

• Advanced Communication and Presentation: Exceptional ability to showcase complex digital solutions and business case frameworks. Capable of translating technical value into strategic advantage during high-stakes internal briefings and client-facing presentations.

The Ideal Candidate Characteristics & Credentials

• Executive Experience: A minimum of 10 years of enterprise sales experience, with at least 5 years of proven success in a senior sales leadership role.

• Educational Foundation: Bachelor’s Degree in Business or a related field is required; a Master of Business Administration is highly preferred.

• Strategic Acumen: Expert knowledge of Key Performance Indicators that drive performance, including pipeline velocity, sales forecasting, and bookings-to-billings ratios.

• Complex Negotiation Skills: Demonstrated expertise in navigating and closing high-value, complex B2B sales cycles at the executive level.

• Collaboration and Ambiguity: Ability to navigate a large, global matrixed organization and lead through ambiguity with a collaborative, "customer-obsessed" mindset.

• Communication Excellence: Exceptional presentation and written communication skills, with the ability to showcase complex business case frameworks to C-Suite audiences.

• Operational Proficiency: Highly proficient in Customer Relationship Management (CRM) tools and the use of data-driven insights to manage performance.

• Mobility: Based in North America with the ability to travel 50% or more to engage with clients and regional teams.

You may know Iron Mountain (NYSE:IRM) as a leader in information management and storage solutions. We also are a transformative force with a proud legacy of safeguarding and optimizing the value of our clients' assets.  We’re rewriting our 75-year history every day, expanding our services to meet our customers’ evolving needs, empowering them to thrive in an increasingly complex digital landscape.

We provide comprehensive solutions, from physical records storage and data backup to information management, digital transformation, and secure data center space for colocation and hyperscale deployments. 

Our expertise helps organizations manage rising storage costs, ensure compliance, support disaster recovery, and maintain uninterrupted IT operations.  Iron Mountain’s growth in digitization is driven by strategic investments, while we continue leading in paper storage, retrieval, and secure destruction. 

Trusted by highly regulated industries, customers choose us for our proven performance, secure chain of custody, data protection, and commitment to sustainability — all backed by decades of reliable results and strong customer relationships.  We invite passionate individuals to join us on this journey of innovation, where we turn challenges into opportunities and set new benchmarks for excellence and agility.  Your path to making a meaningful impact starts here in our culture of excellence and wellbeing.

Let’s build a brighter tomorrow together!

• Global Records and Information Management (RIM):  Iron Mountain’s Records and Information Management (RIM) business helps organizations securely manage physical and digital records throughout their lifecycles.  Core services include offsite storage in secure, compliant facilities; retention, compliance, legal holds, and destruction at client sites; document imaging and conversion; and support for retention schedules, regulatory adherence, and staff training.  These services enable clients to reduce risks, ensure compliance, and improve efficiency, while focusing on their core business activities.

• Data Centers:  Iron Mountain’s Data Centers operate a global colocation platform that enables customers to build tailored, sustainable, carrier and cloud-neutral data solutions from single cabinets to wholesale data centers in 19 locations on three continents.  Iron Mountain data centers are powered by 100% renewable energy thanks to carbon credit assistance and low PUE.  As well, Green Power Pass is available to all customers.  Iron Mountain offers customers the business and environmental benefits of renewable energy through unique green power contracting for data center services. 

• Digital Solutions/Digital Business Unit:  The Digital Business Unit partners with our customers to safeguard their data, assets, and reputation from internal and external threats such as disasters, ransomware, and shifts in the market.  We achieve this through a unified asset and data strategy that protects data and other assets in accordance with corporate and regulatory handling policies; unlocks data through digitization to move the business forward through automation and optimized governance and access, while minimizing risk; and transforms data into insights to enhance and accelerate decision-making and enable real-time automation. 

• Asset Lifecycle Management (ALM):  Iron Mountain’s Asset Lifecycle Management (ALM) business is responsible for the deployment, management, and ultimate decommissioning and disposition of technology assets.  These include hard drives, servers, laptops, tablets, and network devices that contain customer or organizational data that needs utmost safeguarding when they reach their end of useful life.  In the process, ALM takes IT assets to sanitize, clean, and remove the data and recycle or repurpose in a sustainable and environmentally sound way.

• Crozier Fine Arts:  Crozier Fine Arts is the global leader in fine art storage and logistics offering unparalleled technical expertise in handling, installing, and storing high-value paintings, films, photographs, historical archives, and other types of art belonging to individual collectors, galleries and art museums.  Crozier provides services and solutions that include climate-controlled facilities; digitization and conversion services; services for restoring damaged or decaying items; and highly secure transportation.