Verification Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Verification Specialist is responsible for initiating communication between the company and outside entities to verify credit of the buyers of the assets. The individual is responsible for electronic and telephonic outreach to outside entities, record information provided by outside entities, review documents for accuracy and completeness, and upload documents into the electronic document repository.

Essential Functions

• Resourceful and Internet savvy with the ability to perform internet research independently

• Held to production environment quota for daily performance and completions

• Professional, courteous, and customer service oriented

• Act as liaison between Covius Mortgage Solutions’ clients and creditors

• Ability to communicate effectively using the telephone and email as primary sources of contact

• Ability to work in a high volume, fast-paced, and time sensitive environment

• Ability to input data efficiently and accurately

• Strong analytical and problem-solving skills

• Ability to effectively multi-task and be detailed oriented

Education

• High School Education

Experience

• Two (2) years of Customer Service Experience

• Proficiency with MS Office Suite (Word, Outlook, Excel)

• Experience with internet research, utilizing search engines, tools, and developing search criteria

• Ability to make outbound phone calls to outside entities, vendors, banks, title companies and businesses to gather information on the properties

Compensation and Benefits

• Covius offers an extensive benefits package for all employees, including medical, dental, vision and 401k!

• Compensation: $18.27/hr

Application Guidelines:

For best consideration, please submit your resume and application materials by ___________. Review of applications will begin immediately.

Essential Knowledge, Skills & Abilities

• Accepts Responsibility – ability to take ownership for the work produced

• Effective communication – ability to communicate and interact effectively internally and externally

• Decision Making - ability to make complex and time sensitive decisions within the best interest of the company

• Knowledge Management - possess solid business acumen with the ability to organize and manage multiple priorities

• Resource & Time Management – ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality

• Teamwork – ability and desire to work as a team to complete tasks at hand

• Customer Focused – ensures that internal and external clients are provided superior quality service

Working Conditions

Work is performed either remotely or in climate controlled indoor administrative office setting.  The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location.  

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate.  The employee frequently is required to remain stationary.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10 pounds.  Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen).  Speech/Hearing:  Frequently interact with management, vendors, coworkers, industry constituents, clients and the public.

Covius is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.

The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!