UX Research Coordinator

About the Job: The Research Coordinator's role is to help the research practice operate more efficiently. They do this by handling the logistics to make research run smoothly so that researchers can focus on what they do best - conduct research. Research Coordinator duties may include project and client management, creating and managing materials for research, participant recruitment and session scheduling, incentive management, tool and data management, etc.
What You'll Do:

• Coordinate research participant recruitment
• o Identify and recruit research participants per researcher specifications
• o Coordinate schedules of research participants, researchers, and stakeholders
• o Manage incentives
• o Manage lists of past and future research participants
• Manage software systems used for data collection and analysis
• Coordinate with Design Program Managers, Design Leads, and other stakeholders
• Work as part of the larger Design Operations team and may be called upon to do operational work for the broader design organization.
• If capacity allows, manage projects across the research organization. Including
• o Prepare study materials and data collection tools for research sessions
• o Schedule planning, research, and report-out sessions for researchers
• o Prepare data for analysis
• o Create and manage data repositories and handle records retention

Skills You Have:

• Bachelor's degree, or equivalent
• Experience providing operational support to fast-paced research teams.
• Experience with research participant recruitment
• Demonstrated skills in increasing team efficiency.
• Strong communication and organizational skills with attention to the right details to ensure operations run smoothly
• An ability to anticipate and proactively solve logistical issues so your team knows they'll never miss a beat when you're coordinating their work

Additional Qualifications We'd Love:

• 2 years' experience collaborating with live research teams.
• Experience working in a highly regulated environment like healthcare or financial services.
• Professional association with the Research Ops community.

#LI-Hybrid
Compensation Range:
Pay Range - Start:
$60,340.00
Pay Range - End:
$112,060.00
Geographic Specific Pay Structure:
Structure 110:
$66,360.00 USD - $123,240.00 USD
Structure 115:
$69,370.00 USD - $128,830.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
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Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
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We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups