UX Designer

We're looking for a Designer Who Codes that obsesses over the details that make complex tools feel effortless. You'll work on our LLM platform, creating functional features and refining them into intuitive, polished experiences. Most engineering teams treat UX refinement as an afterthought squeezed between feature work. We have a dedicated role for it because we believe the difference between "works" and "delightful" is what separates good products from great ones. You'll have the space to really care about craft.

We're a technical team building for technical users. Your job is to make the experience of using our product enjoyable!

Own the "feel" of the product end to end

User Research 

• Identify pain points
• Watch real users struggle in Fullstory, identify friction points, and fix them

Design Solutions 

• Prototype interaction alternatives rapidly (in Figma or code) to test different approaches
• Create, refine, and iterate on UX flows and interaction patterns

Implement Solutions

• Work closely with our Senior engineers who own feature architecture - they build the foundation, you perfect the interface
• Run lightweight usability tests to validate improvements
• Build reusable interaction patterns that the team can leverage

A typical week might include:

• Watching 10 user sessions, identifying 3 common friction points
• Meeting with users to get deeper on new product features feedback 
• Prototyping 2 different flows in Figma
• Implementing design improvements with smooth transitions and helpful inline guidance
• Pairing with Staff engineers to refactor a complex form into a multi-step wizard
• Running a quick usability test with 5 users on the new onboarding flow

• You've made products noticeably better through interaction refinement (show us!)
• You understand design systems and animation libraries
• You've used feedback collection tools and incorporated user feedback into designs
• You can work in Figma to prototype
• You think about edge cases, loading states, and empty states automatically
• You've worked on complex tools (dev tools, data tools, B2B SaaS) where UX really matters
• You've built or contributed to design systems

The estimated annual salary for this role is between $100,000 - $165,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.