User Experience Designer Principal

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

Overview:

We are a leader in financial technology, delivering innovative SaaS-based mortgage servicing solutions. As a Principal User Experience Designer, you will play a critical role in shaping intuitive, scalable, and efficient experiences across complex, data-driven products. This is a hands-on principal role focused on translating business requirements into clear, system-driven user flows, patterns, and interactions. You will partner closely with product and engineering to drive alignment, simplify complexity, and deliver high-quality design outcomes in a fast-paced, evolving environment.

Your Day-to-Day at Sagent:

Design Leadership Through Execution:

• Lead by example through high-quality design execution while acting as a senior design voice across product teams
• Mentor and guide designers, influencing team output, consistency, and decision-making 
• Contribute to theFigma design system to support a growing enterprise ecosystem

Enterprise Product & Design System:

• Standardizeworkflows for contribution, governance, and adoption of new design patterns, driving alignment across product and engineering teams
• Identify opportunities for AI-driven automation and decision support while designing data-driven, rules-based systems with clear, predictable behavior and interactions
• Balance usability, business constraints, and technical feasibility to deliver effective system-level solutions

Collaboration with Product & Engineering:

• Partner with product and engineering to refine requirements, shape solutions, and ensure design decisions are feasible, scalable, and effectively implemented
• Translate technical and AI capabilities into practical, user-centered experiences within existing product ecosystems
• Communicate effectively across teams, influencing decisions and navigating differing perspectives to drive aligned outcomes

Efficient Design Execution (AI-Enabled):

• Use AI-assisted tools to accelerate design exploration, iteration, and delivery
• Produce the appropriate level of artifacts (flows, wireframes, mockups) with a focus on clarity, usability, and speed over exhaustive documentation

Operating in a Dynamic Environment:

• Operate effectively in fast-paced, resource-constrained environments, navigating ambiguity and incomplete inputs
• Apply sound judgment to prioritize work, balance innovation with feasibility, and drive meaningful outcomes

Tools & Technical Skills:

• Strong proficiency in Figma, including creating reusable components, variants, and scalable design patterns
• Use Figma effectively for user flows, interaction design, and efficient cross-functional collaboration
• Work pragmatically with low-to-medium fidelity artifacts based on product needs, timelines, and complexity
• Experience with Git is a plus

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.