Job Description
Company DescriptionAres Management Corporation is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, private equity, real estate, and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of December 31, 2024, Ares Management's global platform had approximately $484 billion of assets under management with more than 3,200 employees operating across North America, Europe, Asia Pacific and the Middle East. For more information, please visit www.aresmgmt.com.
About Ares Wealth Management Solutions (AWMS)
Ares Wealth Management Solutions (AWMS) oversees the product development, distribution, marketing, and client management activities of investment offerings for the global wealth management channel. With a team of more than 140 professionals and backed by the power and scale of the Ares platform, AWMS represents one of the most resourced wealth distribution and client service teams in the alternatives industry. AWMS’ mission is to provide advisors and their clients access to innovative, solutions-oriented investment opportunities, across the Ares platform of industry leading credit, private equity, real estate, and secondaries strategies. Through our range of institutional and retail structures, coupled with excellent client service and educational resources, we help investors diversify their portfolios with private market solutions that can deliver consistent, long-term growth.
Position Summary
This position is responsible for assisting with client servicing and transfer agency operations within the AWMS client services department, which encompasses three key areas: Investor/Advisor Services, Transfer Agency Oversight, and Data Platform Solutions.
Primary Functions & Responsibilities
- Contribute to the design and execution of key processing workflows to ensure high-quality shareholder servicing for investors and advisors. Assist in overseeing client service teams handling inbound phone and written inquiries, researching and resolving shareholder-related matters, and making outbound calls as needed.
- Support third-party transfer agent functions by helping monitor service levels, assisting in workflow coordination between broker-dealer partners, and participating in technical, design, and operational reviews of distributions, redemptions, and purchases.
- Identify opportunities to streamline business operations through the application of technology.
- Collaborate with Ares Wealth Management Solutions and the introducing broker-dealer’s management team to enhance wholesaler operational education, improve processes, and contribute to optimizing the advisor and home office operational experience.
- Support the development and implementation of training and onboarding initiatives to ensure a seamless integration of new team members and enhance operational efficiency
Experience Required
- 5+ years of investor servicing in Alternative Investments either with financial intermediaries, transfer agents, or product sponsors
- Proven ability and strong desire to work in a fast-paced, entrepreneurial environment required.
- Ability to learn and utilize service provider technology systems required.
- Effective communication skills required, including ability to interact with external financial advisor clients and investors.
- Highly organized, with a conscientious approach to work and dependability required.
- Proficient in Microsoft programs.
- FINRA license is not required but welcome
Reporting Relationships
Managing Director, Client ServicesCompensation
The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.
$100,000 - $125,000
The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.
There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
Top Skills
Ares Management Corporation Greenwood Village, Colorado, USA Office
8400 E Crescent Pkwy, Greenwood Village, CO, United States, 80111
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