Training Communication Specialist

Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we are the nation's fourth facilities-based wireless carrier and a new disruptive force in the market.
Job Duties and Responsibilities
Key Responsibilities:

• Execute internal communications for the the Boost Mobile Training Ops Team that align with business objectives and initiatives
• Write, edit, and distribute internal communications, ensuring clarity, concision, and alignment with key messaging for fast turnaround and accurate information
• Collaborate with various departments and senior leadership to ensure consistent and clear messaging
• Manage communications, ensuring high-quality, consistent, and diverse types of content are regularly posted for employees
• Collaborate with content owners to define engaging content strategies and provide guidance on creating and organizing content within the platform
• Offer expertise in structuring and optimizing content for easy navigation, searchability, and user engagement
• Seek out, suggest, and help implement best practices with regard to measuring and analyzing the effectiveness of our current internal communications programs
• Bring creative flair to everything you do, from leadership messages to event announcements
• Periodically support Instructional Designers with the following:
• Designing online, instructor-led, and blended training materials for individual courses and comprehensive curricula; including writing agendas, objectives, scripting, activities, and assessments
• Developing courses using Rise 360, Articulate Storyline, Google Suite, Adobe InDesign, and other applications

Skills, Experience and Requirements
Education and Experience :

• 2+ years of experience with written communication out to varying inernal audiences

Skills and Qualifications :

• Skilled at tailoring and delivering clear, impactful messages across various communication channels, ensuring the intended message is understood and engages diverse audiences effectively
• Ensure all written messaging is tailored to the internal audiences, maintaining consistency in tone, style and accuracy across all communications channels
• Able to communicate complex ideas in a simple, concise manner, ensuring key messages are comprehensible
• Ensures accuracy and consistency in all communications and trainings. Carefully reviews content for clarity, formatting, and alignment with brand guidelines; provides thoughtful feedback to maintain high-quality standards across the team
• Demonstrates strong adaptability to change, with the ability to pivot quickly and make informed decisions without needing a complete picture; remains calm and focused in dynamic environments, managing ambiguity and uncertainty with ease; comfortable taking calculated risks and progressing on tasks without requiring all details to be finalized, ensuring continued momentum and effective decision-making
• Demonstrates the ability to establish clear, actionable strategies and goals that align with organizational priorities, ensuring focused efforts and measurable outcomes
• Effectively create actions based on trends and stakeholder feedback to enhance impact and effectiveness of communications

Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.