Tier II System Administrator (Expert)

Job Description
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world.
At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.
Do you enjoy working in a small team environment with great people? We are looking for a Tier 2 System Administrator with a robust Windows 10/11 troubleshooting background supporting Microsoft Domain architectures, responding to trouble calls, building and deploying desktops to customer sites across primarily the WMA area. Some domestic travel is required (generally no more than 6 times a year).
This support position will be responsible for the following activities:

• Support and troubleshoot issues involving desktop applications including the Microsoft Office suite of products (including Outlook), classification management tools
• Troubleshoot Windows Server technologies to include file, print, DNS, DFS and DHCP
• Support helpdesk and users with general issues including public key infrastructure, application assistance, network troubleshooting and other items as needed
• Build (image) and deploy new workstations, and configure/ deploy new printers and digital senders
• Build software packages, support and troubleshoot PDQDeploy for inventory and application delivery solutions
• Perform application delivery and patching capabilities using a combination of Microsoft WSUS and PDQ Deploy products
• Act as part of the team responsible for performing rekey, inventory, ana general account management of the project's cryptographic account
• Document all new changes introduced to the system, and keep existing documentation current
• Being able to lift 50 lbs (responsibilities sometimes include printer installations)

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Required Education, Experience, & Skills

• 11+ years of direct experience in Systems Administration supporting Windows.
• Outstanding customer support - Assisting users via phone, email, or in person
• Experience with Active Directory - Managing devices, users, and objects
• Ability to perform full lifecycle workstation support
• Install an OS on a workstation (to include joining to the domain and ensuring all of the patches and policies have been applied)
• Physically transport a workstation and connect peripherals and a network drop
• Troubleshoot, repair, or replace a workstation
• Ability to perform full lifecycle printer support
• Install printer drivers and create print queues on print servers
• Physically transport a printer and connect to a network drop
• Troubleshoot, repair, or replace a printer
• Troubleshoot print servers
• Working knowledge of deploying updates and patches and troubleshooting the following
• MS Server 2016/2019
• MS Windows 10/11 OS
• MS Office 2019
• Adobe Reader

Preferred Education, Experience, & Skills

• Familiar with virtual desktop environments (Citrix)
• Running system security scans
• Data storage - Tape backups
• Asset Management

Pay Information
Full-Time Salary Range: $146670 - $249330
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.