Technical Support Engineer CIS 80 - 100 % (f/m/d)

For more than 40 years, Hamilton Medical has shaped the future of mechanical ventilation. We develop Intelligent Ventilation solutions that support clinicians in critical moments. Our Hamilton ventilators are used in intensive care units, during emergency transport, and in MRI environments. They help medical teams care for adult, pediatric, and neonatal patients worldwide. Here, your work has real impact. Every improvement you make supports better respiratory care for patients around the globe.

How you can make a difference:

• Leading and developing Technical Support project groups and expert teams across Hamilton Medical and medin Medical

• Overseeing Technical Support activities in the CIS region, including Russia, while ensuring compliance with quality standards and regulatory requirements

• Monitoring the timely execution of technical projects and field actions, including upgrades, updates and FSCAs

• Supporting and developing global partner engineers to ensure high-quality technical support and effective use of tools, systems and processes

• Ensuring partner engineers are trained and certified in accordance with applicable policies, procedures and health & safety requirements

• Collaborating closely with Sales, Marketing, Product Care and Regional Management to support commercial activities and cross-functional projects

That’s what you bring along:

• Minimum of 5 years of experience in Technical Support or Technical Service within the medical technology industry, ideally in roles such as Support Engineer or Senior Service Engineer

• Bachelor's degree in Biomedical Engineering, Electrical Engineering or a comparable qualification with a strong technical affinity

• Proven technical expertise in electronics, electromechanics and/or biomedical engineering, including field support and technical service experience

• Experience in troubleshooting and interpreting device diagnostics, ideally for mechanical ventilation systems

• Experience in planning and delivering technical service trainings for customers and international teams

• Strong customer and partner relationship management skills with the ability to identify needs and deliver effective technical support solutions

• Fluent English and Russian language skills, both written and spoken; additional languages are an advantage

• Willingness to travel internationally (up to 30%)

The position can be based anywhere across Europe.

How to apply:

Learn more about career opportunities at Hamilton at Jobs | Hamilton Medical.
Do you share our values and feel at home in a cooperative, innovative, and down-to-earth environment? At Hamilton, we not only offer a motivating working environment, but also purposeful work and modern working conditions. Our interactions at eye level encourage open communication and a pleasant working environment. Become part of a team where your skills are valued and innovative ideas are fostered. Interested? Then apply online using the "Apply now" button. If you have any questions, please contact us at [email protected] with the following details:

Reference: JR-5937/Contact: Sarah Vennekate

Applications by post or e-mail can unfortunately not be considered.