Technical Project Manager

The Company

Netcraft is the global leader in cybercrime detection and disruption. We’re a trusted partner for three of the four largest companies in the world, twelve of the fifty largest banks, and 8 of the largest world governments. We've blocked almost 200 million cyber-attacks to date, and we take down around 33% of the world's phishing attacks.

Our purpose and passion are focused on just one thing: protecting the world from cybercrime.

We carry that passion through into our workplace too. Our people are highly talented, and everyone is valued for their individual contribution, so we make sure Netcraft is a great place to work. From great benefits to health and wellness and social events, we’ve got you covered

The Role

This role is based in our London office on a hybrid basis, combining two in-office days per week with home working to support a healthy work-life balance. 

As a Technical Project Manager, you will play a key role in making sure that great ideas turn into real results.

Within our Technical Operations function, you will be working closely with colleagues across different teams by directly managing critical projects, while also equipping principal stakeholders with the structure, tools, and accountability they need to succeed. Expect to be involved in a wide variety of initiatives, from AI-driven solutions to business intelligence initiatives and beyond.

We’re looking for a fast mover with a bias toward action. This is a role for someone who’s as comfortable rolling up their sleeves as they are leading cross-functional stakeholders.

If you’re eager to adapt, learn, and deliver measurable impact, we want to talk to you!

Day to day, your responsibilities will include:

• Lead technical and operational projects from kick-off to delivery, ensuring timelines, budgets, and goals are met.
• Support other internal project owners by providing frameworks, accountability checkpoints, and execution guidance.
• Drive clarity in ambiguous situations, bringing structure and prioritization to complex challenges.
• Partner with cross-functional teams to develop requirements, align resources, and resolve blockers quickly. Expect to work with stakeholders of varying levels of technicality.
• Identify risks, develop mitigation plans, and adapt strategies when priorities shift.
• Consistently look for better ways of doing things and help implement them swiftly.

To be successful, you’ll need:

• A proven track record in technical project or program management, ideally in fast-paced environments such as cybersecurity, SaaS, or technology startups.
• A hands-on mindset.
• you’re not afraid to dive deep into details or new technologies to get projects over the finish line.
• A strong bias for action. You move quickly, prioritize effectively, and don’t get stuck in analysis paralysis.
• Strong experience with project management tools and methodologies (Agile, Kanban, or similar).
• Ability to communicate clearly and influence stakeholders at all levels of the organization.
• Able to manage a wide variety of project types, from highly technical (e.g., AI implementations) to operational/business initiatives (e.g., BI dashboards).
• Comfortable adapting to shifting priorities in the business; someone who sees change as an opportunity.
• Familiarity with the Atlassian product suite, as well as data visualization tools such as Tableau, Grafana, or PowerBI.
  

Bonus Points if you have:

• A background in cybersecurity, data analytics, or enterprise SaaS.
• Experience implementing AI or automation tools in business workflows.
• Certifications in PMP, Scrum Master, or equivalent (though not required).

The reward package

We value our people and like to look after them well, so your package will include:

• Attractive base salary, reviewed annually
  
• Hybrid and flexible working patterns, to support a positive work-life balance
• 33 days holiday per year (incl. the public holidays), rising to 37 days with length of service
• Two days paid Volunteering Leave per year 
• Two days paid Personal Development Days per year and open access to Udemy and Coursera
• Private health care (single cover is fully subsidised, and family members can be added at a reduced cost)
• 4 x salary life insurance
• Comprehensive employee wellness provisions
• Salary sacrifice pension scheme with 4% employer contributions + pass-on of Employer NI savings
• Free meals, drinks and snacks provided daily in the offices 
• Regular social events such as a big summer party, Christmas dinner, and annual kick-off 
• A tax-efficient cycle to work scheme; and 
• An inclusive culture and environment, where you’ll feel genuinely valued and respected. 

Diversity, Equity and Inclusion

This is very important to us, and we actively support under-represented groups. We seek to maintain a working environment that is free from bias, harassment or discrimination and we encourage candidates from any background to apply, regardless of their gender, gender identity, sexual orientation, race/ethnicity, ability/disability, age, religion, or any other specific characteristics.

We’re happy to make reasonable accommodations to our hiring process to ensure that everyone can participate fully and comfortably.