Manage customer implementations of Regrello's AI-driven platform, focusing on ERP systems and ensuring a gold-standard experience for strategic customers.
Company Overview
Regrello is a dynamic 60(+)-person startup poised to revolutionize automation within manufacturing and supply chain. With the industry still reliant on outdated communication methods for managing $13T in annual shipments, we are tapping into a $220-billion market opportunity. Our team includes industry veterans from Oracle, Palantir, Apple, Amazon, Microsoft, Amplitude, and McKinsey, all skilled in building billion-dollar businesses. We serve major electronics and automotive manufacturers globally and are backed by premier investors such as Andreessen Horowitz, Tiger Global, Mubadala, Bloomberg, and Ram Shriram, the first investor in Google.
The Venture
In late 2020, Regrello embarked on a mission to transform the global manufacturing industry, which is hindered by inefficient and outdated processes. Our AI-driven platform is designed to eliminate significant inefficiencies in manufacturing operations, offering solutions where others see challenges. Our approach makes it easier to customize manufacturing and supply chain processes, which are typically bogged down by emails and spreadsheets. With a 2-3 year financial runway, we combine the agility of a startup with the stability for long-term growth.
Culture and Compensation
Regrello nurtures a customer-centric, product-driven environment, supporting a flexible, hybrid/remote work setup from our bases in the US and Mexico. We aim to attract the best talent in the industry by offering competitive compensation packages, including equity options and comprehensive health benefits.
This Position
This is one of the initial technical project hires for the Regrello Global Services team and will focus on managing customer implementation for a developing solution set.
The Problem We Solve
Regrello is reshaping how companies collaborate through a no-code platform that lets businesses easily build and manage their processes. Our platform supports both internal and external collaboration, enhanced by a robust workflow engine. Our advanced AI engine not only makes workflow analysis more efficient but also facilitates natural language interactions, allowing users to develop solutions tailored to specific customer needs.
You
You are customer-obsessed and value being a trusted expert, leveraging broad technical and deep product expertise. You advise on best practices to support the adoption of Regrello’s transformational AI technology at the largest manufacturers in the world. You have a deep curiosity to learn the customers’ business and operational goals to then maximize those, with Regrello.
We are looking for someone who has
- 8+ years of experience in Technical Project Management, with a strong focus on ERP implementations (SAP or Oracle) and large-scale enterprise system migrations to the cloud.
- Extensive experience managing end-to-end ERP implementations, upgrades, and migrations.
- Strong expertise in application release management, change control processes, and system cutovers.
- Proven ability to lead cross-functional teams through complex ERP related deployments, including integrations with other enterprise applications.
- Deep understanding of change management principles to drive user adoption, minimize disruption, and align stakeholders throughout ERP implementations.
- Skilled in client and vendor management, fostering strategic partnerships with ERP providers and third-party consultants.
- Ability to manage multiple ERP work streams concurrently in a fast-paced startup or enterprise environment.
- Excellent communication skills for into customer-friendly presentations and executive reports.
- A customer-centric approach to solving complex business process challenges.
- Passion for learning and leveraging AI and automation to enhance operations.
What you will do
- Partner with Engineering Teams: Collaborate with Regrello and customer engineering teams to plan and deliver a maintainable private cloud Regrello platform.
- Customer Advisory: Work with Customer Success Managers (CSMs) and customers to advise on solution design for key manufacturing use cases.
- Technical Expertise: Enable customer technical resources to become experts in the technical aspects of the Regrello solution.
- Project Management: Act as the key point of contact to manage technical deployments of customer-hosted Regrello solutions and AI capabilities.
- Customer Experience: Ensure a gold-standard experience for our largest and most strategic customers.
- Product Knowledge: Stay on the leading edge of Regrello’s product and technical offerings.
- Implementation Improvements: Proactively identify implementation improvements, determine root causes, and overcome roadblocks.
- Feedback Management: Manage and route customer feedback and issues.
What you will get
- Ability to influence leaders across industries to help drive the adoption of AI-first technology
- Opportunity to learn, grow, and most importantly build the company
- Chance to work with a world-class team of manufacturing, supply chain, AI, and SaaS experts
- Industry-leading compensation with equity in the company
- Excellent healthcare benefits including 100% coverage for individuals & families - health, dental, life insurance, and vision
- Flexible remote work from anywhere in the continental US and European time zones
- Quarterly "on-sites" with the entire company to bring us closer together
If this sounds exciting, please apply, and we'll get back to you promptly if we see a fit!
Top Skills
AI
Cloud
Erp
No-Code
Oracle
SAP
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