Technical Operations Manager, OSP Engineering

The application window will be open until at least Aug 22, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

The Network Engineering team is responsible for planning, designing, and operating our fiber network at scale ensuring a robust and reliable service. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. GFiber's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected

In this role, you'll:

• Manage the design, permitting, and network deployment to Single Family Units (SFUs), Multi Dwelling Units (MDUs), and Single Business Units (SBUs).
• Vendor management of Engineering Design and QA/QC resources ensuring GFiber Fiber to the Home (FTTH) network standards and expectations are followed. 
• Support GFiber Outside Plant (OSP) Construction  and Operations teams to coordinate Central Office (CO) planning, material selection, project execution, change management, proactive/reactive relocation events, and financial performance against targets.
• Facilitate address serviceability process alongside cross-functional stakeholders & foster key municipal relationships to support consistent plus predictable permit reviews/approvals. Will need to collaborate with cross-functional teams to explore/evaluate dark fiber lease opportunities.

At a minimum we'd like you to have:

• Bachelor's degree in Construction Management, Engineering, Telecommunications or related field, or equivalent practical experience. 
• 5 years of experience in managing large, multi-faceted, outside plant projects, FTTH or outside plant engineering projects.
• 5 years of experience with inside and outside plant fiber optic network infrastructure, engineering design and construction, and the ability to work cross-functionally to manage the designs and build scalable construction, installation, and support processes. 
• 5 years of experience working with municipalities managing right-of-way, construction permitting, and coordinating work schedules to meet intermediate and completion milestones. 
• 5 years of experience with Make Ready Engineering practices, including NESC, NEC, or GO-95 (CA only) clearances and GIS (Geographic Information Systems), ESRI, and shapefile functionality.

It's preferred if you have:

• 10 years of experience in managing large, highly-complex, outside plant projects, FTTH or outside plant engineering projects. 
• 5 years of experience managing and leading teams of more than 5 people.
• Contract or vendor management experience, including defining scope of work and quality control. 
• Familiarity with aerial and underground construction methods and outside plant equipment and materials.
• Capital budget management experience. 
• Knowledge of analyzing fiber test results and auditing projects for compliance with scopes of work.

The US base salary range for this full-time position is between $136,000 -  $150,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.