Location: Remote
NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.
Simply put, wherever you find small businesses, you’ll find NEXT.
Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.
We are seeking a bright, motivated, and detail-oriented individual to join our growing Implementation team. As a Technical Implementation Analyst, you’ll collaborate with Filing Compliance Analysts, Insurance Product Managers and Engineers, with an ultimate goal of delivering best-in-class products to small businesses nationwide. If you enjoy playing an instrumental role in the product launch process and helping the organization scale while growing with it, this may be the role for you!
What You’ll Do:
- Own the implementation of forms and rate changes for our Insurance products. Gather business requirements and translate them into technical requirements.
- Identify, troubleshoot, and resolve issues that arise during implementation and deployment.
- Manage the implementation project timeline, tasks, and deliverables while working closely with cross-functional team members who are located in different time zones.
- Help to continue to improve and streamline implementation processes and deliverables.
What We Need:
- 2+ years experience as an operations, implementation, or project analyst.
- Proficient in Microsoft Excel or Google Sheets. Formulas and functions like VLOOKUP, MATCH, and IMPORTRANGE are your friends.
- Highly organized, process and detail-oriented. You’ll be juggling multiple projects and ensuring our products adhere to requirements - having a keen eye is essential.
- Solid communication skills - understanding your audience and adjusting your communication style. Able to speak to business as well as technical stakeholders.
- Tech savvy - able to identify and troubleshoot problems, and understand technical concepts.
- Bachelor’s degree required.
Unstoppable Qualities:
- Experience with JIRA, GitHub, or other similar software tools
- Personal standard for excellence: interest in finding better ways to do things
- Insurance industry experience
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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